Customer Service Representative

Edinburgh, SCT, GB, United Kingdom

Job Description

Ready to level up your customer service career in a fast-paced, creative environment?


We're looking for an enthusiastic, people-focused Customer Service Representative to join our growing team. If you love engaging with clients, enjoy variety in your day-to-day, and thrive when working across industries, this could be the role for you.

What You'll Do:


As a key member of our client-facing team, you'll play a pivotal role in supporting marketing and sales campaigns from start to finish. Working alongside a diverse mix of brands, industries, and personalities, your day might include:

Communicating with clients across multiple campaigns, helping bring their vision to life Managing client inquiries and ensuring a smooth experience from onboarding through project wrap-up Collaborating with internal sales and marketing teams to ensure campaign success Troubleshooting and problem-solving with professionalism and efficiency Maintaining organised records and reporting campaign feedback

You'll Love This Role If You:



Are naturally curious and energised by variety Have excellent communication skills, both written and verbal Stay cool under pressure and can juggle multiple priorities with ease Take pride in delivering exceptional customer experiences Are proactive, detail-oriented, and love being the go-to person for clients and team members alike

What We're Looking For:



Background in marketing, advertising, sales support, or a related field is a plus A team player mindset with a self-starter attitude

Why Join Us?


Every day is different here. You'll have the opportunity to work with clients from startups to global brands, across industries like tech, lifestyle, retail, and more. We believe in professional development, supportive leadership, and a team culture that makes work feel less like "work."

Apply Today


If you're ready to make an impact and grow in an environment where your voice matters, we want to hear from you. Apply now and tell us why you're excited about this opportunity.

Job Type: Full-time

Pay: 24,000.00-26,000.00 per year

Benefits:

Casual dress Company events Company pension Employee discount Flexitime Free parking Gym membership Health & wellbeing programme On-site parking
Schedule:

Day shift Monday to Friday
Work authorisation:

United Kingdom (required)
Work Location: In person

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Job Detail

  • Job Id
    JD3035305
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Edinburgh, SCT, GB, United Kingdom
  • Education
    Not mentioned