Job Description

Reference: BC3779

How would you like to work for a national healthcare provider? A role in which you are making a huge difference to the wider team and in turn, benefiting the healthcare service being provided to patients.

We are recruiting for a couple of people to support the team as Customer Service Coordinators, this would be on an ongoing temporary basis working with this businesses site based in the OX4 4XN area of Oxford.

Ideally, we need someone that is good dealing with people and has fantastic communications skills, someone who can build relationships quickly, can multitask and isn\xe2\x80\x99t afraid of picking up the phone to speak to some of the hundreds of colleagues you\xe2\x80\x99ll be working with and helping to coordinate.

This could be a fantastic role for someone with previous office experience, otherwise it\xe2\x80\x99s a great route into an office for a school leaver, grad, someone from hospitality/retail, as full and very good training is provided. You will just need good communication skills, basic computer skills and the ability to learn and work with an open mind as a minimum.

In this type of role, no 2 days will be the same, you\xe2\x80\x99ll find yourselves sometimes spending days focussed on admin and adhoc duties and others spent mainly on the phone to people trying to help find someone to fill or cover a shift.

As this role is on a temp basis, you would be starting the role on a weekly-pay basis, and you\'d be on an hourly rate of approx. \xc2\xa312 per hour (Plus holiday pay accrual).

There is always a chance that for the right person this could lead into a permanent role too if that\xe2\x80\x99s what you are looking for, but equally this has proven to be a great way of gaining experience for some to step into their next role.

This role is initially site based in Oxford for a few weeks whilst training, subsidised parking on site and a bus stop right outside the office.

You would be working a Monday to Friday, 9am to 5pm working schedule in the offices, but after training, they are very flexible and open to some remote working each week once you are confident working alone.

Main duties to include:

• The main support that the team needs now will be around helping with customer communication via email, calls, letters and face to face.
• Administration and system work which follows on from communications with customers, service users, bank workers.
• Supporting on other projects and teams.

Candidate requirements:

• You will need to be confident in dealing with people at all levels
• Exceptional attention to detail.
• Resourceful and solution focused.
• Flexible approach to changing business needs.
• Adaptable/Flexible
• Open to change
• Uses own initiative
• Motivated
• Can prioritise busy workloads
• Think outside the box and lead changes
• Resilient and resourceful

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including; administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Think Specialist Recruitment