Job Description

We\xe2\x80\x99re looking for a Customer Service Assistant who can make a real difference in their local community

Putting U in Southern Co-op

Southern Co-op is recruiting for a Customer Service Assistant to help deliver the excellent service we\xe2\x80\x99re known for. Our retail stores are more than somewhere to pick up the groceries \xe2\x80\x94 they\xe2\x80\x99re the heart of the town or village, the place to bump into friends, or even a vital service for vulnerable people. Our Customer Service Assistants don\xe2\x80\x99t just help improve store performance and efficiency, they\xe2\x80\x99re the friendly, recognisable face within the local community.

What we\xe2\x80\x99re looking for

We\xe2\x80\x99re offering an exciting and varied role on a part time basis within our retail store. Experience in a similar role would be advantageous but not essential as full training will be provided. You\xe2\x80\x99ll be a fantastic communicator and not afraid to strike up conversations with anyone and everyone. You\xe2\x80\x99ll have excellent communication skills, and be a great team player with a positive \xe2\x80\x98can do\xe2\x80\x99 attitude. You\xe2\x80\x99ll also have a keen enthusiasm for delivering great customer service and won\xe2\x80\x99t be afraid to get stuck in and carry out day-to-day tasks, including:

• Helping customers with queries and requests
• Merchandising stock, ensuring great availability for our customers
• Assisting with stock control and replenishment
• Working on the checkout serving customers
• Helping keep the store clean, tidy and safe
• Maintaining a high standard of customer service at all times

Taking this friendly, helpful and caring attitude to the next level, you\xe2\x80\x99ll also proactively engage in community activities. We want our Customer Service Assistants to love where they live and get involved in every opportunity, and this could be through volunteering, offering a helping hand or getting involved in good causes.

Why Southern Co-op?

Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first \xe2\x80\x94 and it\xe2\x80\x99s no different for our colleagues. You\xe2\x80\x99ll be part of a great team and also get the chance to grow your career \xe2\x80\x93 whether this is an internal course or an apprenticeship, we\xe2\x80\x99re here to support your choices.

Alongside the competitive salary, you\xe2\x80\x99ll have instant access to a huge selection of benefits, including 31 days of annual leave (incl bank holidays), healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, company bonus, and much more.

We want to put U in Southern Co-op \xe2\x80\x94 start your new career now.

Southern Co-op