Job Description

Ready to bring your energy, people skills, and problem-solving talents to a fast-paced, client-focused environment?

We're on the lookout for a driven and dynamic

Customer Service Assistant

to join our team and play a key role in delivering outstanding experiences across a variety of sales and marketing campaigns.

This is not your typical call center role -- you'll be the friendly, knowledgeable link between our brand and our clients' customers, helping support campaign delivery across a range of industries. If you love variety, working with different clients, and thrive in a collaborative, ambitious setting, you'll fit right in.

What You'll Be Doing:

Providing excellent customer support across multiple campaigns, tailored to the needs of each client Managing inquiries via phone, email, and digital channels with professionalism and warmth Supporting sales and marketing teams to ensure smooth campaign execution Liaising with internal departments and external clients to resolve issues and improve service delivery Gathering feedback and insights to enhance customer satisfaction and campaign outcomes Learning the ins and outs of different industries, adapting your approach to each Becoming a key player in a team that values initiative, creativity, and results

What We're Looking For:

A confident communicator who can engage with a range of personalities Strong organisational skills and attention to detail Positive attitude and a passion for delivering top-tier customer experiences Quick learner with the ability to switch between different campaigns and client needs Comfortable working to deadlines and managing multiple priorities Previous experience in customer service, sales support, or marketing is a plus--but not essential A team player who thrives in a collaborative, energetic environment

What You'll Get:

A varied and exciting role working across multiple industries and campaigns Supportive training and onboarding - we set you up for success Opportunities to grow your career in customer service, sales, or marketing A collaborative team culture that values new ideas and initiative Monthly incentives, bonuses, and recognition for great performance
Job Types: Full-time, Part-time

Pay: From 25,000.00 per year

Benefits:

Casual dress Company events Company pension Employee discount Free parking Health & wellbeing programme On-site parking Store discount
Schedule:

Day shift Monday to Friday Weekend availability
Work authorisation:

United Kingdom (required)
Work Location: In person