Job Description

Fantastic opportunity for a Customer Support Member to join a thriving Financial Services organisation that offers some of the best benefits on the market.

This proves to be a fantastic opportunity for someone who wants to progress their career and widen their knowledge in a leading organisation.

This role will be based in Glengormley - in the bank / branch.

Salary

\xc2\xa321,200 + Bonus & Progression Opportunities + Up to 20% Employer pension + 37 Days Holiday + Tonnes more fantastic benefits

Responsibilities:

You will act as a first point of contact for our customers. You will be responsible for providing a professional, empathetic and personal service in a manner that builds customer engagement and exceeds our customer\'s expectations.

Act as a first point of contact, offering a professional service to our Members in a manner that reflects the Society\'s values;

Build relationships with our Members;

Maintain knowledge of our products;

Operate branch systems;

Carry out a range of daily branch tasks including those for start of day, till operations, account / miscellaneous transactions, till balancing, nominal receipts and withdrawals processing and end of day;

Carry out a range of investment tasks in relation to account opening, passbooks, investment receipts and withdrawals, account closure, death of investors, non-personal accounts, NOR accounts and account amendments;

Maintain knowledge of branch, investment and security procedures;

Adhere to the Society\'s Treating Members Fairly standards;

Deal with enquiries face to face and over the telephone in a professional manner;

Undertake various administrative duties including mortgage administration duties if / as required;

The Ideal Person:

• Applicants should have at least 2 continuous years\' work experience in a customer-facing role
• Previous experience in banking/financial industry is preferred
• Minimum 2 years\' cash handling experience
• IT literate and proficient in the use of Microsoft Office
• Excellent communication & numeracy skills

For further information on this opportunity, or any other position in Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath in the strictest confidence.

Some positive candidate feedback we\'ve received-

\'\'Excellent recruitment service. VANRATH helped me secure a new role within days of first contact and the team couldn\'t be more helpful and responsive since I began my new position. Would highly recommend that anyone looking for employment registers with VANRATH as they are head and shoulders above other agencies that I have dealt with.

\'\'I very much enjoyed my experience with VANRATH. They were great to work with, very friendly and efficient and streamlined everything for me so I had the least amount of stress as I went in for interviews. Looking forward to starting in my new role!\'\'

\'\'Had a great experience with Vanrath. Being new to Northern Ireland, they made me feel very welcome. The team provided lots of tips and support for job opportunities. Would thoroughly recommend the Vanrath team!\'\'

\'\'Excellent service tailored to job search requirements. VANRATH were very helpful and kept me informed of potential roles and quickly secured my next role! Fast and efficient service would highly recommend.\'\'

\'\'Would highly recommend Vanrath recruitment agency. They have been a massive help to myself within such a short period of time. Always a wide range of opportunities and jobs with this agency. Staff are always friendly and helpful.\'\'

Established in 2000, VANRATH has become a market leader in Northern Ireland. This success is a direct result of our dedication to confidentiality, professionalism and the wealth of knowledge held by our Senior Consultants. VANRATH has a demonstrable track record in pairing the best local talent with leading local businesses.

VANRATH recruits across a diverse range of sectors including:

Accountancy & Finance

Built Environment

Engineering & Manufacturing

HR

Information Technology

Public Sector

Sales and Marketing

Supply Chain and Procurement

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We recognise that making a career change can be a huge step. We will support you through every step of the recruitment process, from an initial discussion of your goals and aspirations, to the security of your new position.

Our consultants are sector specific and have an in-depth knowledge of, and experience in, their respective fields. Put simply, they are the best in the business! We continually monitor trends and developments within the market to ensure we provide the very highest quality advice and
support to our clients and candidates.

VANRATH began in 2000, when a senior level accountant was on the lookout for new opportunities. Wayne Sullivan discovered that professional recruitment services for accountants was not quite the experience he had expected. His entrepreneurial nature and a drive to help other accountants like himself to realise their career aspirations, was the \'light-bulb\' moment that encouraged him to start a recruitment agency like no other. The goal was to recruit in the same way, and to the same standard, that an employer would recruit into their own business to ensure the client would get exactly what they required.

Initially setting up shop in Dublin the name was founded, VANRATH, an amalgamation of the 2 founding partners names. In 2002, Wayne decided to return home to Belfast to take on the Northern Ireland market. He purchased VANRATH\'s first official home on the 6thfloor of Lesley suites which enabled the business to hit the ground running with the establishment of our Accountancy Team

IT recruitment was VANRATH\'s next big venture and in 2004 the team has grown the IT business into the largest IT recruitment business in Northern Ireland.

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Vanrath