Customer Service Advisor
Solihull, West Midlands, United Kingdom
Job Description
We are working with a leading telecommunications organisation who are looking for a Customer Service Advisor to join their team on a 26-week fixed-term contract. This is a hybrid role, working Tuesdays and Thursdays at their offices in Sheldon and Monday, Wednesday and Friday working remotely from home. Working hours are 8:00am - 4:00pm. Our client is looking to pay \xc2\xa389.23 per day for the successful candidate.
Roles and Responsibilities of the Customer Service Advisor:
- Responding to customer queries through various different channels, including emails, telephone, live channels.
- Dispatching of engineers to send out to customer sites to fix technical issues.
- Scheduling engineers\' workload via relevant systems.
- Consistent communication with both internal and external customers, ensuring a quality service is maintained and up to the agreed standards.
- Demonstrable Customer Service experience, particularly via emails and telephone calls.
- The ability to work independently and as part of a wider team.
- Strong administration experience, particularly within MS Office Applications.
- Excellent communication and organisational skills.
For more information on the role as a Customer Service Advisor or to apply for this role please contact Maddie on 0121 705 0077 .
We would like to thank you for taking the time to apply for this vacancy. If you are not selected for this position, your CV will be kept on file, and you may be contacted for other suitable roles in the future.
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Job Detail
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Job IdJD3013450
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:£89 per day
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Employment StatusPermanent
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Job LocationSolihull, West Midlands, United Kingdom
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EducationNot mentioned