Customer Service Advisor
Job Description
Customer Service Advisor
Hours: Monday-Friday, 8-4/9-5
Payrate: \xc2\xa311.00PH
Location: Middlewich
Contract: Temporary to Permanent
Startdate: Immediate
KPI Recruiting are supporting an established business based in Middlewich, who are looking to grow their Customer Service team by three! They have a passion for upcoming talent whether that is within Customer Service, Creative and Social, Marketing, PR or Design and Development. There are numerous opportunities to join an influential team and take your career to the next level.
What are the duties of the role?
- Providing customer support through email and instant messages
- Replying to customer queries in a professional manor and ensure that customers receive a response that will resolve their issue
- Following company procedures effectively and making decisions
- Communicating with customers and providing them with knowledge on products/services
- Ability to provide a positive customer experience
- Good literacy skills with attention to grammar and sentence structure
- Strong communication and interpersonal skills
- Knowledge of Zendesk or Dixi (ideal)
- Minimum of 6 months experience as a customer service representative or similar role
- 25 days of annual leave with an extra day for your birthday!
- Cycle to work scheme
- 40% staff discount
- Healthcare Cash Plan
- Annual bonus scheme
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Job Detail
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Job IdJD2975634
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:£11 per hour
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Employment StatusPermanent
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Job LocationMiddlewich, Cheshire, United Kingdom
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EducationNot mentioned