Customer Service Advisor

Edinburgh, SCT, GB, United Kingdom

Job Description

Looking for a fast-paced, people-first role where no two days are the same?


We're on the hunt for dynamic and motivated Customer Service Advisors to join our growing team. If you're passionate about people, thrive on variety, and love a challenge, keep reading.

About the Role:

As a Customer Service Advisor, you'll be the voice of our clients' brands--delivering outstanding customer experiences while supporting a range of sales and marketing campaigns. You'll work across diverse industries including retail, tech, lifestyle, and more, so flexibility and curiosity are key.

You'll be:

Acting as the first point of contact for customers via phone, email, or live chat Providing tailored advice and support across multiple campaigns Building rapport with a wide range of people Gathering feedback and insights to improve customer experience Collaborating with internal teams to ensure campaign success
What We're Looking For:

We don't believe in one-size-fits-all. If you're a confident communicator, a natural problem-solver, and someone who enjoys learning on the go, we want to hear from you.

Ideal candidates will have:

Excellent communication skills--verbal and written A people-first attitude with a genuine desire to help others Interest in sales, marketing, and client-facing work Ability to adapt quickly and juggle multiple tasks Experience in customer service, retail, or sales is a bonus, but not essential
Why Join Us?

Opportunity to work on high-impact campaigns across multiple industries A collaborative, supportive team that values your growth Ongoing training and development in sales and marketing Clear progression opportunities and regular performance reviews Vibrant office culture and fast-moving environment
Job Type: Full-time

Pay: 25,000.00-30,000.00 per year

Benefits:

Casual dress Company events Company pension Employee discount Flexitime Free parking Gym membership Health & wellbeing programme On-site parking
Schedule:

Day shift Monday to Friday
Work authorisation:

United Kingdom (required)
Work Location: In person

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Job Detail

  • Job Id
    JD3035309
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Edinburgh, SCT, GB, United Kingdom
  • Education
    Not mentioned