Job Description

Company Description

Simarco is an established, award winning provider of international logistic and freight services, and we provide a wide range of tailored solutions for clients\' throughout the UK, Europe and Globally across all Worldwide trade routes.

At Simarco we understand that global trade and industry markets are continually changing and expanding to meet customer needs. That\'s why our logistics, air, sea/ocean freight forwarding, road haulage & distribution and warehousing solutions are not only flexible but are tailored to meet clients\' individual and ever-changing requirements.

Position

This is a varied role which will provide support for the Customer Services team; the successful candidate will have good telephone skills and a keen eye for detail on the admin side of the job.

• Supporting the Customer Services team
• Monitoring deliveries and collections for customers
• Account management
• KPI reporting for customers
• Filing
• Invoicing
• Keeping up to date with the Company\'s products and service offering
• General office duties and assisting the team where necessary
• Any duties / tasks as requested by your Line Manager or a Director.

Hours of Work

Monday - Friday

09:00 - 17:30

1 hour unpaid lunch per day

Requirements

• Previous experience of working in Customer Services is advantageous (retail, call centre, receptionist etc..)
• Experience in working for a logistics company would be an added advantage but not required
• Good understanding of Microsoft Word, Excel and PowerPoint
• Good general IT skills
• Excellent verbal and written communication skills
• Confident, assertive and polite telephone manner
• Ability to multi-task and work at a fast pace
• Able to communicate with all staff levels in the business
• Effective Team worker
• GCSE pass rate in English & Maths

Other information

Compensation

• Salary depending on experience
• 24 days annual leave plus 8 bank holidays
• Full training and support
• Perk Box Discount Platform
• Cycle to work scheme
• Employee assistance program
• Extensive learning opportunities
• Employee Engagement Forum
• Reward and Recognition programme
• Tusker car scheme
• Monthly Pay Day Treat Day
• Learn management system

Simarco Worldwide Logistics