Customer Sales Advisor
Job Description
The mission of the Customer Care & Internal Sales Advisor is to work as part of a multi-skilled Customer Care & Internal Sales Team engaging with Customers via inbound phone and email contact handling Quotes, Sales Orders and general sales and customer service enquiries. Also engages with Customers via outbound contact campaigns to generate new sales orders and/or leads.
Your main challenges
Engaging with Customers via phone and email
Responding to Quote requests
Processing Sales Orders
Responding to sales and customer service enquiries
Investigating
Customer complaints
Contacting Customers as part of sales campaigns
Adhering to agreed processes and Quality systems.
Experience
Previous customer care/service team handling sales related customer contact via telephone and email.
Experience of working with a technical product and also handling complaints.
Experience of SAP would be desirable.
Package / Benefits
\xc2\xa322,500
27 + stat holidays
Company pension
Onsite parking
5% Yearly bonus
Life Insurance
Employee referral scheme
Colleague of the Year Scheme
Length of Service Awards
Cycle to Work Scheme
Access to discounts/vouchers for high street brands
Dress down Friday
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Job Detail
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Job IdJD2975906
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:£22500 per year
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Employment StatusPermanent
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Job LocationElland, West Yorkshire, United Kingdom
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EducationNot mentioned