Job Description

Location : Crewe - Eurosales Centre, United Kingdom Role overview

Salary: \xc2\xa340,000 OTE

Location: Herald Drive, Crewe, CW1 6EG

Hours: Monday-Friday 08:30am-17:00pm

Heard of us?

We\xe2\x80\x99re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Our Telematics solutions are at the core of our offering.

Job Purpose

The role of the Customer Onboarding Executive (UK) is important to us. You will be responsible for supporting our customers with a best-in-class customer onboarding experience. We would love to welcome you to our flagship Crewe (Eurosales) office, working hours of Monday-Friday 8:30am \xe2\x80\x93 5:00pm.

Your responsibilities day to day will be:

• Calling newly acquired customers to Radius Telematics and ensuring that they receive a red-carpet experience
• Working a \xe2\x80\x98check list\xe2\x80\x99 of items to ensure swift install and activation of customer Telematics devices
• Supporting new customers with providing systems training and setting up of key business software reports
• Seeking out additional opportunities for customer upsell and cross-sell into the wider Radius Group
• Working cross-departmentally to solve challenges with the customer at the heart of everything you do
• Updating business systems and CRM

What do we expect of you?

• Experience in a Customer Service, Account Management or Desk-based sales position preferred but not essential
• Computer literacy, specifically in Microsoft Office packages and business CRM platforms such as Salesforce
• Able to demonstrate a \'common sense\' approach to problem solving in the sales environment
• Manage own workload effectively and support your line manager with reporting
• Interpersonal skills with the ability to influence decision/non-decision makers
• Strong team building skills and an ability to build effective relationships with customers
• Enthusiastic self-starter, driven by the intent to succeed and achieve company goals

What can you expect of us?

• A friendly culture that mirrors our proposition to our customers.
• A fast-growing organisation that defines itself as being agile and innovative
• A drive for continuous improvement, which you will be empowered to get behind from day one.
• A commitment to building a working environment that values inclusivity, innovation, agility, and drive

And of course, you will be compensated competitively. A potentially lucrative monthly commission structure is available for work well done! Alongside this you can expect:

• 24 days holiday + Bank Holidays
• Cycle to work and EV Car SS Schemes
• Employee Fuel Card
• Retail Discounts
• Health and Wellbeing support services
• Regular Sales incentive recognition for top performers

Still curious?

If you\xe2\x80\x99re interested but not sure if you have all the criteria listed... have a chat with us. We are open to applications from varied backgrounds.

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background

We do not accept speculative agency CVs. Any CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR.

BDE / Sales / New Business / Telesales / Outbound Sales / Sales Advisor / Business Development / Account Manager / B2B

Hours Monday - Friday 08:30-17:00
Department Sales & Account Management
Job Type Full time
Contract Type Permanent
Salary \xc2\xa340,000 OTE

Radius Payment Solutions