Job Description

Posting End Date: September 17, 2023

Join John Lewis or Waitrose today

If you\'ve ever stepped through the doors of a John Lewis or Waitrose shop, shopped online, or seen any of our adverts, you\'ll know there\'s something unique about us.

That unique proposition is our Partners. As co-owners they have a say in our business and receive a share of the profits, so they put time and effort into making it work. Our Partners are the reason we\'re the success we are. They\'re our secret sauce; the opportunity for us to differentiate.

Job Summary: As a Customer Delivery Driver, you will be the friendly face of our business \xe2\x80\x93 the helpful driver who delivers the unique blend of quality and outstanding service that you expect from Waitrose & Partners, right to our customers\xe2\x80\x99 doors.

This is a really important \xe2\x80\x98front line\xe2\x80\x99 role that is a crucial part of our online operation, where you will be key in supporting our online growth ambitions. You will represent us with every single customer you meet, and their impression of Waitrose & Partners is down to you!

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Due to the nature of this role, we require all applicants to be over 18 to apply

As a Customer Delivery Driver, you will be the friendly face of our business \xe2\x80\x93 the helpful driver who delivers the unique blend of quality and outstanding service that you expect from Waitrose & Partners, right to our customers\xe2\x80\x99 doors.

This is a really important \xe2\x80\x98front line\xe2\x80\x99 role that is a crucial part of our online operation, where you will be key in supporting our online growth ambitions. You will represent us with every single customer you meet, and their impression of Waitrose & Partners is down to you!

Watch this short video, a day in the life of an Enfield Delivery Driver:

At a glance:

Please Note: Due to the delivery and handling of age restricted items, applicants must be 18 years or over to apply.

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Salary: Pay range for this role starts at \xc2\xa312.66, and the range goes up to \xc2\xa313.72 per hour; this is negotiable dependent on relevant skills and experience.

Contract type: Full Time Permanent

Location: Enfield

Shift Pattern: Please note that due to the nature of the role, your shift can over run.

This is a fully flex full time shift for AM/PM drivers 37.5 hours a week including weekends (must be able to commit to 37.5hrs)

Full Time position: 37.5hrs
Work shift:
AM Shift Start Time between: 05:00 -07:00 Finish Time: 13:00 - 15:00
PM Shift Start Time between: 13:00 -15:00 Finish Time: 21:00 - 23:00

AM shift working 3 in 4 weekends

PM shift working 2 in 4 weekends

About the Role:

Your role will be to deliver goods to our customers in and around Central London, with exceptional customer service. You will build strong relationships with our customers, demonstrating flexibility and integrity, whilst being legally compliant in your duties.

This job may entail working with heavy products and could involve lifting.

Job Requirements:

The role of a delivery driver requires a person with a scrupulous approach to health and safety, and who is passionate about delivering excellent customer service. Willingness to be flexible and high standards of personal and food hygiene are required. The Delivery Driver should always aim to exceed customer expectations and be able to use initiative to deal calmly with unexpected situations. A Driver Assessment will be required for this role.

Essential skills, experience and qualifications:

Full UK Manual Driving Licence, with no more than 6 penalty points.

Additional Information:

On completion of your 90 Day Earning Membership period, you will receive your Partner Card and will be entitled to our unique benefits package. This includes, and is not limited to,

Partner Discount in John Lewis up to 25% off the majority of goods, and in Waitrose 20% off the majority of food and groceries.

There are opportunities for subsidised learning, access to our exclusive Partnership hotels, the Partnership Suite at the O2 and so much more. Find out more .

At Enfield CFC we also have a subsidised Partner dining room, serving hot and cold food, a Partner Shop selling heavily discounted fresh food and free parking on site.

Please consider the following when making your application:

We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.

Ensure you have an up-to-date CV.

Pay Range: \xc2\xa312.66 up to \xc2\xa313.72 Hourly

Scheduled Weekly hours: 37.5

Worker Type: Permanent Partner

Job Level: Partnership Level 10

Hours of Work: 37.5 AM & PM Shift

At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you\'re at your best when you\'re free to be yourself.

Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It\'s why we\'ve set our own aim to become the UK\xe2\x80\x99s most inclusive business - for our Partners (employees) and our customers.

We firmly believe that our future success lies in diversity of thought from all Partners and it\'s integral in our mission to build a happier world. \xf0\x9f\x8c\x8d \xf0\x9f\x92\x9a

We welcome applications from everyone interested in working for us. And, once you\'re a Partner, your differences will make all the difference.

Find out more about D&I in the Partnership .

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.

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John Lewis Partnership