Customer Care Officer
Job Description
Q1? Q2? Q3?
If your answer is \'yes\' to all of these, keep reading.
Want to know a little about us?
At Novuna Consumer Finance, we provide fast, flexible finance solutions for some of the UK\'s biggest retail brands. Whether customers are buying furniture for their new home, an important piece of jewellery, or home electrical goods, we\'re passionate about delivering phenomenal customer experiences.
We\'re proud to be a Top 50 Inclusive employer, and we\'re number 15 in Glassdoor\'s Top 50 Employer list.
What does the role involve?
Please give an overview of the purposes of the role, who it\'ll report to.
Some of your key duties will include:
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Paragraph - think about how ideal candidates are likely to see themselves. For example, are they passionate about phenomenal customer experience? Are they tenacious problem-solvers? Use words and phrases that bring energy and positivity (in the appropriate context of the role) - for example, enthusiastic, passionate, pioneering, energetic, approachable, brilliant, can-do, compassionate, friendly, eager, excellent, sincere, inspiring, insightful, influencing, inventive, keen, level-headed, lively, marvellous, creative, organised, great listener, observant, optimistic, collaborative, perseverance, potential, supportive, rapid, reassuring, lively, thoughtful, considered,
Also, we\'re looking for the following:
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At Novuna we take our people promise seriously. If you join us, you\'ll have a chance to make a difference, opportunities to learn, and time to shine.
In addition to a market-benchmarked salary and excellent bonus scheme, our offer to you includes:
- Flexible hybrid working
- 25 days\' holiday, plus bank holidays and the option to buy/sell 5 days
- Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year
Interested? Start your application today and see what Novuna can offer you.
Novuna is a consciously inclusive employer, and we encourage applicants from all backgrounds.
#LI-Hybrid
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Job Detail
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Job IdJD2976775
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationLeeds, United Kingdom
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EducationNot mentioned