Job Description

:

Technical Advisor
Office based in Burton on Trent
Competitive Salary and benefits

Marley is a leader in the roofing industry, specialising in pitched roof systems. We\'re a division of Marshalls plc, the UK\'s leading hard landscaping, building, and roofing products supplier! Our passion and pride make us market leaders in developing sustainable and innovative products. Over 100 years of expertise makes us a trusted partner for architects, contractors, and roofing professionals.

As market leaders and innovators in our sector, we\'re invested in both our evolution and our people. We have an unrivalled offering of products and a passionate marketing team and sales force who work closely with our knowledgeable technical experts. It\'s within our Technical Advisory team at Marley, that we\'re recruiting for a Customer Advisor (referred to internally as Technical Advisor) due to continued growth and interest in Marley\'s latest products.

So what\'s my mission?
The first step will be within our close-knit, supportive and vibrant Technical Advisory Team where you\'ll provide technical support on various Marley products and services via phone and email. This will involve general guidance and advice as well as producing technical specifications, and material estimates provided by customers.

You\'ll have a lot of variety to your working day and will regularly speak with Architects, Builders\' Merchants, and Housing Developers. From an internal perspective, you\'ll work closely with Marketing, Customer Services and Sales teams. Marley also has a range of new renewable energy products such as solar PV panels, where you\'ll be tasked with offering guidance and support and provide optimised solar arrays. The range will continue to grow, and you will need to learn and develop your understanding, to provide advice and support on these innovations.

So, what\'s in it for you?
It\'s a great time to join us as Marley has some exciting and innovative products. You\'ll be an integral member of the team and help drive Marley towards meeting its business goals. This role will allow you to create a space where you can develop a fruitful and meaningful career. Some additional benefits include:

• 26 Holidays + bank holidays
• 36.5 hours, Monday - Friday 08.30 - 5pm with a \'thankyou\' 4pm finish on a Friday
• Cycle-to-work scheme
• Employee Discount programme
• Refer a friend scheme
• EAP programme - Financial, Physical and Mental Wellbeing support
• Career progression, training, and development within the wider Marshalls Group
• Company Pension doubled (3% Employee, 6% Employer or 5% Employee, 10% Employer)

You can find out more about Marley here:

What will you need to bring with you?
Previous success has shown we need a confident communicator who has solid estimating experience and can produce technical specifications. Additionally, some experience reading, measuring and creating line drawings in AutoCAD will be a bonus but don\'t worry if not as training will be provided. You don\'t need to have done the same job, but you do need to show us your ambition and passion to build upon your experience within a technically minded and customer facing role.

Additional skills and experience that will stand you in good stead:

• Strong logical thinker with solid numerical reasoning skills
• Experience with CRM software such as Salesforce.
• The ability to quickly learn about new products.
• The ability to interpret project drawings and specifications will be a bonus.
• Excellent communication skills, advising customers by telephone and email.
• Experience in preparing quotations and technical communications.
• Strong ability to build relationships.
• Organised, accurate, with a great attention to detail.
• Ideally experienced within a similar role in the building/construction industry

Equal Opportunities
Whoever you are and whatever your background, you\'ll find a fair and supportive workplace. You are unique and we want you to bring every part of who you are to work, every day. We\'re committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral, or ethical necessity - it\'s the right thing to do! We want our team to reflect the diverse nature of society and the communities we serve. Marshalls is a workplace where you are valued for the contribution you make, and where you can grow and develop by being entirely yourself!

Closing Date: Friday 25th August

Marshalls