Job Description

Job Purpose:

Shift Technician needs to be a team player who carries out planned preventative maintenance and reactive works to building plant, equipment, and systems in accordance with agreed service levels and responds to site engineering emergencies, undertake small installation works, repairs to building fabric and handyman duties.

Responding speedily to fault/breakdown requests and efficiently undertaking routine scheduled maintenance of plant and/or equipment is of paramount importance.

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Shift Supervisor to join the team located in Canary Wharf. The successful candidate will be responsible for providing the operational delivery.

Key Tasks:

Ensure that routine maintenance is carried out to all building plant, equipment, and systems to meet and exceed expectations and agreed service level agreements

Respond to Building Management System alarms and effect emergency repairs as needed

Issue and ensure appropriate controls within the Permit to Work systems

Ensure that Evaporative Cooling Systems and domestic water systems are maintained to comply with the requirements of the L8 standard

Ensure that suitable spares are available to carry out maintenance of the above plant

Ensure that comprehensive maintenance records are kept in the form of electronic recording on REALM.

Ensure that Method Statements and Risk Assessments (including Dynamics Risk assessments) are prepared for all tasks carried out to ensure safe working practices

Ensure that engineering subcontractors are appropriately supervised and comply with contractual commitments and site operating processes

To develop a good working relationship with all members of CBRE services staff and clients\' staff

Ensure the provision of a safe & healthy working environment and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required

Ensure a professional image of CBRE is presented to clients and visitors and ensure excellence in customer service is delivered and promoted at all times

Ensure that professional and technical skills are maintained through a commitment to personal development and life-long-learning

Carry out routine planned preventative maintenance tasks as required within across HV and LV distribution systems, associated plant / equipment and HVAC mechanical cooling / heating systems as determined by the CMMS system\'s work orders

Building walk-rounds, taking meter readings from UPS, PDU\'s and utilities

Investigate faults, identify causes and effect remedies

Prepare accurate / timely reports as required

Ensure corrective / repair works are carried out in accordance with current regulations

Assist when and where required with installation works

Participate in emergency call out roster providing cover for team member absences, as required

Develop a comprehensive understanding of the portfolio buildings their layouts, functions and complexities

Establish and develop trusting relationships with Facilities Managers, Client staff and representatives

Endorse day to day and future compliance to safe working practices, quality standards conformity and best practice methods

Volunteer ideas / initiatives that contribute to the service levels and delivery

12 hour rotating shift

Awareness of Change processes and Critical works being undertaken on the premises.

Ensure that correct PPE is being worn and utilised at all times.

Completion of Risk Assessments as required.

Education

A good general education is required

Skills

Self-motivated, with a high level of personal integrity

Able to work well both in a team and alone

Organised, able to prioritise and deliver within high-pressure environments

Courteous and presentable as the role is both front and back of house, with exposure to the client at all levels

Able to ascend and descend vertical access equipment

Strong PC skills, MS Office

Self-motivated and resourceful

Good administrative skills

Well organised and good prioritisation and planning skills

Key focus for this role is to ensure that all FM services are delivered in a confident and efficient manner

Service orientated attitude combined with innovative thinking

Self-motivated and professional manner

Good communication skills

Basic knowledge of MS office applications

A level of IT literacy - Word, Excel, Outlook, Client on line systems.

Report writing.

Smart & presentable.

Ability to speak with clients.

Self-motivated, with a high level of personal integrity

Able to work well both in a team and alone

Organised, able to prioritise and deliver within high-pressure environments

Courteous and presentable as the role is both front and back of house, with exposure to the client at all levels

A reasonable level of physical fitness will be required as the job entails manual handling both within and between buildings

Exhibit at all times an awareness of safety procedures and practices

Knowledge

Knowledge of Critical cooling systems and SLA\'s / KPI\'s within a critical environment

Knowledge of basic Air Conditioning and humidity control

Practical knowledge of H&S requirements inc RA\'s, Lock out Tag out, Permits to work.

Experience

City & Guilds Electrical Competency Parts 1 & 2 or equivalent

Good building services knowledge

Critical Environment Experience

Good Customer relationship skills

Working knowledge of \xe2\x80\x9cPermit to work\xe2\x80\x9d systems

Understand and interpret technical drawings / processes

Experience of CMMS and BMS systems

Demonstrable experience in a similar role within a similar organisation

Sound understanding and experience of meeting health and safety obligations regarding maintenance activities

Time served electrical apprenticeship

Experience of working in banking environment

HV switching qualification/experience current AP

18th Edition IEE Regulations

Experience of Microsoft Office applications

ACoPs L8

Accountabilities

Accountable to the Shift Leader

This post carries no direct budgetary responsibility

Core Competencies

Leadership

Ability to be self motivating and work within a team.

Take ownership of and resolve problems.

Problem Solving and Analysis

Develops solutions to new problems as they arise, including effective planning.

Recognises when information is inaccurate or incomplete and resolves the issue.

Quickly pinpoints key issues in straightforward information and rectifies.

Commercial Awareness

Responds positively and reliably to customer requests.

Understands client\'s business and drivers.

Demonstrates understanding of the impact of own activity on other related areas.

Commercial and financial awareness in a client environment.

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