Job Description

About The Role

Role: Criminal Justice Administrator (Smart Motorways) REF 359815
Contract Length: Until 24/03/24
Location: Banbury
IR35: Inside
Pay Rate to Intermediary: \xc2\xa316.79 per hour

Spinwell is recruiting for a Criminal Justice Administrator for an excellent opportunity within the public sector.

RESPONSIBILITIES OF THE CRIMINAL JUSTICE ADMINISTRATOR

• Receive and process evidence obtained from traffic law enforcement equipment & ticket offences, to identify specific traffic offences. Make decisions within established criteria, of which incidents constitute an offence so that notice of Intended Prosecution, Fixed Penalty, Course or Prosecution can be issued appropriately.
• Interrogate Internal & External systems accurately to identify drivers/owners of vehicles in order to produce, print and serve notices to offending individuals. Undertake routine enquiries in accordance with office working practices to identify and trace offenders and to follow up all offenders who fail to comply with notices. Provides management information as and when requested. Generate and action reports on a daily basis. All accordance with force policy and current legislation.
• Contribute to the efficiency of information by entering, updating, and retrieving and filing/disposal computer/digital and manually stored case filed information using appropriate systems and databases. Ensure that they are accurately maintained and within the agreed timeframes.
• Provide appropriate information on disclosure, treating each case individually on its own merits, ensuring information only released to relevant parties within the confines of the Data Protection Act and other legislation.
• Act as first line contact in answering and resolving day to day queries and problems with minimum referral to Team Leaders. Including correspondence/notices from members of the public, internal departments/Officers, courts and other agencies and/or advice over the telephone.
• Undertake a wide range of office duties including Scanning, updating filing systems, checking numerical tracking system for completed files and witness statements so that all documentation can be accurately maintained, retained for the specified time and available for reference if necessary.
• Provide a consistently high quality customer service, challenging working practises and making recommendations for improvement, whilst continually working towards the aims and objectives of the department and the organisation.
• To attend court to give evidence where required in contested cases, the evidence is not however of a technical nature but to describe the unit procedures for dealing with Officer issued tickets & safety camera offences.

SKILLS/EXPERIENCE OF THE CRIMINAL JUSTICE ADMINISTRATOR

• Good standard of education including excellent numeracy and literacy skills.
• Recent experience of working in an administrative role within a customer service environment, including use of databases.
• Proven ability to use own initiative and problem solve within a team environment to make effective decisions within tight time constraints
• Proven time management and organisational skills to manage changing priorities and meet deadlines.
• Proven ability of clear and concise written and verbal communication with proven interpersonal skills to respond to range of internal/external customers.
• Proven ability to pay attention to detail, producing accurate work.
• Must have capability to travel to different locations across the Force and undertake all assignments in a timely manner, being available to work some evenings and weekends, where required. Due to the requirement to work flexibly, unsocial hours and personal safety for lone working; public transport may not be available or suitable at these times. For this reason a full UK driving licence is considered essential *.

Spinwell is recruiting for a Criminal Justice Administrator for an excellent opportunity within the public sector.

We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us

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