As a Credit Controller you will join our credit control team. Duties will include handling credit assessments, negotiating payment plans and maintaining accurate financial records. Reporting directly to Credit Control Manager UK
Duties
To manage a portfolio of customers ensuring regular payment cycles from them within the company's trading terms via telephone and hardcopy correspondence.
To allocate credit cards to customer accounts and provide accurate and timely statements.
Maintain audit trail on customer accounts to track status of account and status of cash collection.
Recommend control action on dubious accounts to the manager i.e. "Stop" or legal proceedings.
Improve the company's bad debts and debtor day ratio by reducing the ageing of debts.
Working in conjunction with Credit Controllers, Credit Control Administrators, Sales Team, Finance, HR, SOP & Customer Care and other functions within the company
Skills
Experience of working in a high-volume environment
Professional, tenacious and highly motivated
Assertive telephone manner
Excellent written and verbal communication skills
Excel at intermediate level
Sound administration experience
Ability to work as part of a team with minimum supervision.
Sage 1000 experience desirable
A positive approach
Benefits
Annual leave: 23 days + Statutory leave for full time employees. Part time, and certain roles might be required to work bank holidays.
Pension & Life Assurance Scheme.
Private medical insurance, including 24hr online GP and Wellbeing app (after one year of service)
Opportunity to participate in the Cycle to Work Scheme, access retail vouchers and eye care vouchers.
2 fully paid community volunteering days each year.
Internal career progression support
Long Service Awards - to celebrate your career milestones.
Opportunity for career break - after 3 yrs of service
*Note:
Offer of employment will remain provisional until we have received the following which are satisfactory to us: confirmation of your right to work in the UK; Drivers Licence and Disclosure and Barring check (where applicable).
As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do. That includes our staff, customers, suppliers, and our local community. We're committed to the wellbeing of all our staff and to the sustainability of our environment.
Zenith prides itself on being an inclusive employer. We value and celebrate equality in opportunities, and we welcome applications from people who reflect the diversity of our communities.
Job Types: Full-time, Fixed term contract
Contract length: 12 months
Pay: 28,000.00-31,000.00 per year
Additional pay:
Bonus scheme
Benefits:
Company pension
Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Sick pay
Schedule:
Monday to Friday
Experience:
Credit control: 1 year (required)
Work authorisation:
United Kingdom (required)
Work Location: In person
Reference ID: 0076
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