Job Description

An opportunity has arisen to join the Frontier team, based at Witham St Hughs. We are looking for a Credit Controller to join us on a fixed term full-time basis for 12 months. We are open for the right candidate to work from home 2 days a week.

The successful candidate will be working with our Farmer customers and have a passion for customer service with an ability to work under pressure to achieve results. They will also actively promote collaboration within all sections of the business.

Ideal candidate

• Experience administering a credit control ledger
• Ability to work on own initiative, make decisions and manage own workload
• Strong communication skills
• Evidence of ability to develop effective working relationships
• Ability to negotiate and persuade to achieve results
• IT Literate with working knowledge of Microsoft PC application

The role - Key responsibilities

• Cash collection (in adherence with Company Credit Policy)
• Liaise directly with external customers to collect cash
• Escalation of debt collection via the Credit Control Supervisor
• Annual Credit Limit Reviews
• Maintenance of Customer Queries and Query Log Spreadsheet
• Administration of referred orders
• Credit Management of payment runs
• Approval / Sign off Level in accordance with the Role
• General administration duties as required

During seasonal peaks i.e. Spring / Harvest overtime may be required including early starts and Saturday mornings.

Why work for Frontier?

At Frontier, we believe in rewarding our people for a job well done. As an employee you will have access to the following benefits:

• Opportunity to apply for flexible working
• A contributory pension plan to help you save for your future. The plan offers a choice of contributing levels up to 7% of salary, which is matched by us
• 25 days\' holiday (per annum) in addition to Bank Holidays, with the opportunity to purchase up to an additional five days\' holiday per year
• Life Assurance of three times your salary

• You and your friends and family (up to five people) will have access to our Employee Assistance Programme which provides 24-hour support and advice in a variety of areas including financial and wellbeing.
• Access to money saving discounts at selected retailers through our Employee Discounts Programme and our Cycle to Work scheme
• Dedicated learning and development specialists to support your ongoing development
• Access to free eye tests across all roles
• Complimentary parking on site

About Us

Frontier is a successful and growing business. We are the largest crop production and grain marketing company in the UK, with over 1,000 employees and a turnover of more than \xc2\xa31.5 billion.

With a vision to be the first choice employer in UK agriculture, we are committed to delivering a culture where people are at the heart of our success.

Award winning for our commitment to people, we have been recognised by Great Place to Work institute since 2012 and we are proud to be ranked by them in the top 30 UK best large places to work.

Our business approach is underpinned by our core values - Integrity, Customer focus and Expertise - or \'ICE\'. These values support our whole philosophy and way of working and we are always looking to attract talented individuals with either industry knowledge or specialist skills that will help us deliver consistently to these values.

Commitment to Diversity and Inclusion

We have a clear commitment to equality of opportunity and diversity encouraging fairness and equality of treatment for all. As such we encourage applications from all backgrounds.

We recognise the value of a workforce in which people from diverse backgrounds are encouraged to introduce fresh ideas and contribute to the business goals.

We are committed to providing a diverse and inclusive environment with inclusive employment policies, such as progressive flexible working and parental policies.

Frontier Agriculture