Job Description

About Us:

RAK Ceramics is a renowned industry leader in providing top-quality sanitaryware and tiles with the UK distribution head office based in Petersfield. With a commitment to excellence and a strong focus on customer satisfaction, we have established ourselves as a trusted brand in the market. As part of our continued growth, we are seeking a dedicated and experienced Credit Controller to join our dynamic team.

Job Overview:

We are looking for a skilled Credit Controller to join our team of 2 reporting to the credit control supervisor to assist with the credit and collections processes within our organization. The successful candidate will play a crucial role along with a team to ensure the financial health of the company by working towards an efficient credit control system and minimizing credit risk and dealing with part of a customer base of 1400.

Key Responsibilities:

Credit Assessment:

Evaluate the creditworthiness of new and existing customers.

Credit Limits:

Establish and monitor credit limits for customers based on financial data analysis with the relevant approval processes.

Invoicing and Statements:

Issue accurate and timely invoices and statements to customers.

Collections:

Actively pursue outstanding payments and engage with customers to resolve payment issues, mainly over telephone, following up via email.

Communication:

Maintain open lines of communication with internal departments and external customers regarding credit-related matters.

Query Handling:

Resolving customer queries in a timely manner for fast payment of invoices.

Reporting:

Prepare regular reports on the status of receivables and credit risk.

Qualifications and Requirements:

Proven experience in credit control. Excellent communication abilities. Familiarity with accounting software and Microsoft Office Suite. Detail-oriented with a high level of accuracy. Ability to work independently and as part of a team.

What We Offer:

Opportunities for professional development and advancement. A collaborative and dynamic work environment. Car Parking On-Site 20 days holiday plus bank holidays Generous Staff Discount.
Job Types: Full-time, Permanent

Pay: Up to 26,000.00 per year

Benefits:

Company pension Employee discount Free parking On-site parking
Schedule:

Monday to Friday
Experience:

credit control: 1 year (preferred)
Work Location: In person

Reference ID: CC - FEB 24