Job Description

Are you ready to join a team that takes our energy expertise and outstanding service and makes it count for all of our customers? If so, we are looking for tech-savvy individuals that can bring fresh and innovative thinking to Certas Energy, and who want to play a part in driving the team forward on its exciting journey.

We currently have an opportunity for a Credit Controller to work at our office in Norwich

Whats in it for you:

• Competitive salary
• Career Development & Progression opportunities
• Annual leave buy and sell scheme
• Company Pension

• Post sales cash and allocate promptly and accurately daily
• Keep overdue lists up to date
• Send copy invoices and payment links to customers
• Deal with customer queries via e-mail and telephone
• Send statements and reminder letters
• Chase overdue debts by telephone
• Pass overdue debts to debt collection agency
• Keep customer records updated
• Credit check new customers
• Ensure standard operating procedures are in place for all processes within the department
• Manage ad hoc project work
• Develop and maintain strong working relationships with all key stakeholders
• Identify efficiency saving opportunities

• Demonstrable experience of working within a commercial, progressive business which is part of large group.
• System skills including advanced Excel
• Experience of chasing debts by telephone and email
• Able to be hands-on with a positive attitude
• Highly developed communication skills including the ability to work effectively with a diverse group of people as well as alone
• Control and compliance minded
• Excellent attention to detail
• Experience of using Sage accounting software
• Experience of working in a multi-currency business.
• Mathematics and English GCSE/O level

Certas Energy