Job Description

With offices in the UK, USA and South Africa, we are a growing Travel Management Company and we are proud and passionate about what we do. We specialise in supporting clients in the Charity, Academic and Not-for-profit sectors. We are also proud of our Educational Groups division, Diversity Study Trips, working with academic organisations and providing study tours to inspire students outside the classroom.

We are currently looking for an experienced Credit Controller to ensure accuracy and completeness of the sales ledge and communicate with clients regarding outstanding debt. The role will suit an experienced credit controller who enjoys working in a high-volume role and has a proactive, determined and professional style. Primary responsibilities will include:

Effectively managing a share of the debtor book of the company Daily collection of due amounts via telephone, email and letter Investigating and collecting evidence to support debt collection Building strong relationships with the finance departments of our client base Resolving unallocated receipts / credit balances Dealing with and resolving queries in a prompt manner through a helpdesk ticketing system Liaising with clients following incorrect or missing remittances
Job Requirements

Proven Credit Controller experience gained in a high-volume environment. Demonstrable energy, flexibility, proactivity and a "can do" attitude The ability to work independently, and within a team, to achieve individual and departmental targets Good analytical and Excel skills with excellent attention to detail Excellent communication skills with the ability to build relationships with internal and external stakeholders to achieve the desired outcome. A solid understanding of finance is essential (AAT qualification or above is desirable)
In return you'll receive some fantastic benefits:

Salary 27,000 - 29,000 plus Bonus Opportunity for combination of office and home working 23.5 days holiday (plus bank holidays), rising to 24.5 days Option to buy or sell additional annual leave Excellent opportunities for progression in a fast-growing company Employee Assistance Program Healthcare Cash Plan Pension Life Assurance Season ticket loan Discounted staff travel Cycle to Work Scheme Central Manchester offices

Welcome to Diversity Travel

- We are a successful travel management company for the charity and academic communities. We are passionate about developing our people, creating dynamic partnerships with our customers and providing responsible travel solutions. We invite you to visit our company LinkedIn page https://www.linkedin.com/company/diversity-travel/ to learn more about us and what we do.

PASSIONATE -

We're driven to help make the world a better place, creating dynamic partnerships with our customers and an environment for our people to thrive.

BOLD -

We embrace innovation and challenge the status quo to deliver outstanding results.

MINDFUL -

We prioritise sustainability, ethical practices, and responsible travel, ensuring that our service leave a positive and lasting impression.

Job Type: Full-time

Pay: 27,000.00-29,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Company pension Cycle to work scheme Work from home
Schedule:

Monday to Friday
Work Location: Hybrid remote in Manchester M1 4LF