Job Description

The Finance department consists of 25 Finance professionals, operating across three specialist areas \xe2\x80\x93 Financial Control, Financial Operations and Financial Reporting, offering a friendly and supportive working environment. Working within the Finance department\xe2\x80\x99s Financial Operations function, you will be a key member of the Credit Control team. Under the day-to-day leadership and supervision of the Financial Operations Manager you will be responsible for providing credit control services to assigned partners and teams, across all UK offices to proactively manage their clients\xe2\x80\x99 debt in accordance with the firm\xe2\x80\x99s credit control policy and procedures. Duties and responsibilities

• Maximise cash collection through the application of varying and appropriate collection techniques
• Reduce 90+ days debt and manage risk, to minimise exposure to bad and doubtful debt
• Be an ambassador for the firm\xe2\x80\x99s credit control policy and procedures, keeping line managers informed of any barriers or contentious issues
• Develop your professional relationship with partners and clients, to become a trusted advisor/intermediary
• Work closely with the Financial Operations Cashiers, to resolve unallocated cash and return overpayments, to maintain an accurate debtors\xe2\x80\x99 ledger
• Maintain high quality collections notes to enhance the value of information held within the credit control system
• Deal with queries in a timely manner, escalating to partners or managers as appropriate and tracking through to timely resolution
• Hold regular meetings with partners and managers, to help provide a proactive credit control service
• Timely completion of administrative tasks related to the firm\xe2\x80\x99s credit control policy and procedures
• Assist with improving credit control systems, processes, and procedures, to enhance the service provided to clients and partners
• Assist with credit control initiatives and projects, as requested by line managers
• Providing Cashiers team cover for drawing and banking of cheques during office attendances.

You Candidates must have a successful track record in credit control, gained within a professional services environment and complementary qualities, including:

• Strong organisation and prioritisation skills
• Excellent written skills and an articulate telephone manner for communicating with client and partners
• A confident, professional, diplomatic, and friendly approach
  A good understanding of credit control/collection systems
• Motivated, committed and flexible
• A natural team player, with a positive and enthusiastic attitude
• Good educational background and a high level of computer literacy (Word and Excel, or equivalent)
• Experience using a modern practice management system is desirable, such as Thomson Reuters Elite 3E.

Reward & Benefits

• A 35-hour working week with flexibility around the core hours of 10am-4pm
• Agile working policy giving you the option to work from home for up to 3 days per week.
• Paid overtime or time off in lieu.
• 25 days annual leave. After 5 years\xe2\x80\x99 service, the entitlement will be increased by 1 day.
• In addition, employees are entitled to buy or sell up to 5 days holiday a year
• Contributory pension scheme (The firm will contribute 5% of salary on a matched basis with employee from their date of joining)
• Life assurance cover of 4 x annual salary,
• Working from home allowance of \xc2\xa325 a month.
• Eligibility for the firm\xe2\x80\x99s Profit-Sharing Plan that runs from October to September each year. The scheme enables staff to share in the profits of the firm. Payment is usually c\xc2\xa31,000. Paid in December.
• New client referral scheme. Members of staff introducing a new client to the firm, have the potential to receive a referral payment of up to 10% of the first year\xe2\x80\x99s total fees.
• Staff have access to health assessments, cancer screenings and health cash plans through the flexible benefits programme.
• Access to a number of additional benefits with preferential rates under the flexible benefit programme, health cash plans, health screening/GP support, critical illness cover, dental and travel insurance, Techscheme, Cyclescheme, Gymflex and a Workplace ISA.

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