Job Description

Reporting to the Credit Control Team Leader, the main objective of the Credit Controller role is to reduce arrears in line with target, improving company\xe2\x80\x99s cash flow while at the same time ensuring all market Codes of Practice, Data Protection and in-house department procedures are followed.

The role will involve incoming and outbound telephone calls, investigative work to locate debtors, working with third party agencies and reporting information when required to the Regulatory Department. Power NI and Energia are seeking to recruit someone with experience in a customer specialist role.

Why choose Energia Group?

• 86% of employees would recommend Energia Group to friends and family as a great place to work!
• You will be joining a team where our company values of Trustworthy, Dynamic, Resourceful and Community Focussed are at the heart of all our efforts
• You will have a variety of development opportunities available including internal L&D courses, mentoring, external networking, year round learning and support for professional subscriptions
• We also offer an annual Bonus of up to 10%, wellbeing programme including a counselling service, sports and social clubs, subsidised gym membership, generous holiday allowance with opportunity to buy more and Health Cash Plans.
• You will have the opportunity to work in a hybrid approach (2 days from the office and 3 days from home), collaborate regularly with your peers while having a balance between your home and work life.

What you\'ll need

• Previous Credit Control experience in a fast paced / target driven environment \xe2\x80\x93 minimum of 1+ years.
• Excellent telephone manner with experience of working daily on inbound and outbound calls with effective negotiation.
• Demonstrable strong communication skills and a well organised approach.
• Experience of working towards KPIs\xe2\x80\x8b.
• 5 GCSEs (to include Maths A* - C grade or equivalent)\xe2\x80\x8b.
• Proficient in Microsoft Office applications.

Does energy move you?

If so, see how you can be a part of the energy transition.

Take a look at our Energy Moves Us video which is a great insight into our organisation as an employer and to learn a little bit more about the people behind our business;

You are advised to submit your application as soon as possible as we reserve the right to close posts at any time, once we have received sufficient applications. We reserve the right to enhance criteria to facilitate shortlisting.

Energia Group