Job Description

Please read the following carefully before applying for this role:

This is a one-year fixed-term contract, with the clear intention to build the role into a long-term and permanent position. Occasional travel to attend events may be requested. When applying, please include a short statement explaining why you're interested in this role and what makes you a strong fit. Applications submitted without this information will not be considered.

About ISTA

ISTA is a global arts education charity that empowers young people and educators through extraordinary, collaborative arts experiences. For over 45 years, we've worked with artists, teachers, and schools around the world to inspire creativity and cultural understanding.

Now, as we enter a new era of digital growth, innovation, and excellence, we're investing in a stronger digital presence, more creative content, and new ways to engage with our global community.

About this role

The

Creative Content and Web Manager

plays a central role in producing ISTA's creative and educational digital content, including video resources, multimedia tools, and online learning materials for teachers and students. The role also supports the marketing and delivery of ISTA's global events--creating promotional content, producing event support materials, and capturing and sharing the live experience through digital media. In addition, the role manages website content and structure, supports customer relationship management (CRM) workflows, and ensures a smooth, engaging user experience across ISTA's digital platforms.

Key Responsibilities

Content Production

Design, edit, and produce high-quality video and multimedia content Develop digital resources and learning tools for teachers and students Create engaging content that aligns with ISTA's educational and creative ethos
Event Support

Collaborate with event managers to produce digital materials for live events Create promotional assets and pre-event communications Outsource, capture and share event content (photos, video, testimonials) for use in future promotion and reporting
Website & CRM Management

Take the lead in maintaining and updating website pages and content Optimise site layout, functionality, and navigation Support and implement CRM workflows to enhance user journey and data management
Team Collaboration

Work closely with the Senior Manager for Communications and Marketing on content strategy Collaborate with managers across the organisation to transform ideas into high-quality content Ensure all digital outputs are on-brand, accessible, and impactful

Skills and Experience

Essential:

Strong digital content production skills, including video editing, graphic design, and multimedia creation Experience using website CMS platforms (e.g. Webflow, WordPress) Familiarity with CRM systems (e.g. Monday.com, HubSpot, Salesforce) Understanding of user experience design principles Strong written and visual communication skills A proactive, collaborative, and solutions-focused approach
Desirable:

Experience in education, arts, or non-profit sectors Familiarity with tools like Adobe Creative Suite, Canva, Make.com Experience in live streaming or recording online events Passion for theatre, the arts, or global education
Job Types: Full-time, Temporary
Contract length: 12 months

Pay: 30,000.00-35,000.00 per year

Education:

Bachelor's (required)
Experience:

creating digital content (e.g. video, graphics, multimedia): 5 years (required) working in a remote team across different time zones: 3 years (preferred)
Willingness to travel:

25% (required)
Work Location: Remote

Application deadline: 05/05/2025
Expected start date: 02/06/2025