Job Description

Coverage Assurance Manager - ESN

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Job Req ID: 45502
Posting Date: 31 Mar 2025
Function: Engineering
Unit: Networks
Location:
New Bailey, Manchester, United Kingdom
Salary: Competitive Salary + Great Benefits
Job Req ID:45502


Posting Date:16/04/25


Function:ESN Network Coverage


Location:Manchester, Birmingham or Bristol

Why this job matters

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The Emergency Services Network (ESN) is a huge strategic priority for BT and our commitment to do the best for our customer and our country. ESN will be one of the most advanced Emergency Services Networks in the world. and BT is proud to the official supplier providing mission critical and trusted communications for Britain's Emergency Services. The ESN will replace the existing Airwave network and building upon on EE's existing 4G network and to provide essential new voice, data services, and critical communications services to 300,000 members of frontline emergency service users.





This role is crucial as BT is committed to contractual, service-probability-based coverage deliverables, which will undergo unprecedented scrutiny and assurance. You will be responsible for ensuring that ESN coverage deliverables and projects are executed with high quality and contractual compliance, fostering confidence among end users. Your impact will bridge ESN portfolios and projects, promoting a consistent approach and ensuring alignment at the assurance level. You will be vital in securing final contractual compliance sign-off from the Home Office on the coverage and service probability requirements that BT is dedicated to delivering.





The successful candidate will need to be cleared to BPSS (or equivalent) as a minimum. You may even be required to undergo National Security Vetting (e.g. CTC, SC or NPPV).

What you'll be doing

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Function as Coverage Assurance point of contact for ESN directors, project colleagues, delivery partners, Home Office colleagues and end users. Communicate the ESN Coverage Assurance Test Plans to the end user community in support of ESN Service and ESN Communications teams Lead on ESN Coverage Assurance, methodologies and implementation of test plans, design and implementation of drive testing services. Ensure the ESN Coverage Assurance mobilisations are of high quality, implementable and assured Accountable for the assurance of the ESN Radio Plan, the changing ESN site count, the compliance assessment of ESN coverage predictions and the ESN site delivery plans. Assurance of the activities of the ESN Coverage Assurance Portfolio, spanning the Coverage Portal, MDT, GEO, Assure, Gap Fix, ESN projects and ESN Service Probability Drive Testing Assure all information datasets shared with Home Office relating to contractual coverage compliance. Assure the design, procurement, build, and information presented of all ESN coverage visualisation portals. Assist Home Office and other ESN partner organisations in driving improvement in their coverage assurance activities and alignments Support BT to build and Integrate QA processes and procedures across Mobile Innovation and RAN related to Coverage Testing and Coverage Assurance on key projects

The skills that you'll need

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Decision Making Functional/Non-functional Testing User Acceptance Testing Test Planning System Integration Testing

What we would like to see on your CV

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Expertise in coverage testing, coverage data analysis techniques, data integration and validation at a management level Experience of coverage assurance technologies and solutions. An understanding of testing best practices and assurance governance Ability to analyse, assess and assure technical / business projects and solutions against requirements and contracts Effective communication skills to clarify complex issues, influence Director-level decision making, and articulate business processes and technical proposals to customers and end users Proven ability to build robust relationships with key internal and external stakeholders while collaborating with development teams to implement innovative technologies for continuous improvement. Experience in driving and leading third-party suppliers effectively It would also be desirable to have an expert understanding of LTE coverage and ability to define test architecture / delivery methodologies

Benefits

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At BT, we entertain, educate, and empower millions of people every single day. We're a brand built on connecting people - whether that's friends, family, businesses, or communities. Working here, you'll receive an attractive salary and a range of competitive benefits, but - more than that - you'll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.




10% on target annual bonus BT Pension scheme, minimum 5% employee contribution, BT contribution 10% X4 Salary Life Assurance Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice 25 days annual leave (not including bank holidays), increasing with service From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more. 24/7 private virtual GP appointments for UK colleagues 2 weeks paid carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes Discounted broadband, mobile and TV package Access to 100's of retail discounts including the BT shop

Flexible Working

This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.



With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.


We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.


We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.


As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.


We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the , please apply anyway - you may just be the right candidate for this or other roles in our wider team.