Job Description

No. of Positions

1

Job Purpose

As a Customer Service Assistant your primary focus will be to; Offer an excellent level of customer engagement through offering advice, recommendations and assistance. Maintain the highest standards of hygiene within the store. Support and work effectively with your colleagues. Continually work in a sales driven manner to achieve targets. Drive the team to develop in-store knowledge, skills and confidence and process. Support the store manager and Store Supervisor. Typical duties: Greeting and serving customers. Preparing counter. Preparing different cuts of meat. Assisting customers with their purchases and providing product knowledge. Preparation of counter and pre-pack areas. Product sampling. Stock rotation. Price reduction. Receiving deliveries and completing paperwork required. Special offer material distribution. General cleaning.

AutoReqId

2972BR

Company

McGees

Hours of Work

Part time (less then 25 hrs)

Key Accountabilities

Greeting and serving customers.
Preparing counter.
Preparing different cuts of meat.
Assisting customers with their purchases and providing product knowledge.
Preparation of counter and pre-pack areas.
Product sampling.
Stock rotation.
Price reduction.
Receiving deliveries and completing paperwork required.
Special offer material distribution.
General cleaning.
Internal training.
Supporting management function.

Skills and Experience Required

At least one year\'s previous experience in a retail supervisory position.
Proven customer service excellence. Determination to drive sale. IT Skills.
Knowledge of legal requirements and procedures.
Capability to motivate and guide team daily.
Support to deliver and train new people.
Deadline focused.
Flexible within working hours.
Ability to support store manager when not on site and act in a professional manner.
Strong communicator.
Competent to work well under pressure.
A keen interest in developing a career within the trade.
Strong communication skills.
The ability to work on own initiative.

Company Information

Key to the success of McGee\'s over the past number of years has been the quality of our product alongside our excellent Customer Service provided by our wonderful employees both in our production facility in Co Monaghan and the excellent in-store service delivered across our 16 retail stores in NI. McGee\'s believe this winning combination to be unrivalled within the industry and this can only be maintained through ongoing investment in the development of their people. McGee\'s employees are continuously training for the future, mandatory training is completed by each employee in areas of such as Food Safety, Heath & Safety. Many of our retail employees go on to attend Butchery Apprenticeship courses, Product Knowledge and Cookery Training, as well as Customer Service training to ensure that they are fully equipped to meet the needs and requirements of every customer. In our production facility though on the job training, bespoke development programmes and professional qualifications we are focused on investing in our people to ensure they have the right training and development opportunities in order to achieve success. With an array of opportunities from General Operatives, Counter Sales Assistants, Butchers to Accountancy, Human Resources, Product Development and Technical roles we have the perfect career waiting for you to choose from. Grow with us at McGees, reach your full potential like so many of our current employees have done already! You will be joining an outstanding, driven team with a dedication to product quality and Customer Service.

Key Challenges

Karro