Job Description

Tyneside and Northumberland Mind are looking to recruit an effective, highly motivated, and confident

Counselling Services Clinical Manager

to join their highly skilled team. The successful candidate will be part of a dynamic counselling service and will have clinical supervision provided.

The Counselling Services Clinical Manager

role requires a supportive and knowledgeable person, with professional and compassionate leadership skills, who has a commitment to providing effective, therapeutic counselling support to clients. This will be a blend of delivering direct counselling services and managing Tyneside and Northumberland Mind Counsellors. Also advising the senior management team with their clinical expertise for the organisation.

Key Responsibilities

Provide Subject Matter Expert (SME) advise to the management team on counselling related matters.

Managing and supporting the counselling team/support line team.

Ensure the quality of the output of the counselling services meets both ethical and service specific standards.

Be the point of contact for clinical questions from the counselling team.

Assist the Head of Service /Data Governance Manager with the collation of data and producing reports for the counselling services.

Be involved in the design and implementation of new counselling services.

Be the POC for clinical risk management of clients including CYP, vulnerable adults and sanctuary seekers.

Advise and implement CPD (Continuing Professional Development) for employed counsellors.

Provide a range of counselling modalities to clients from across the counselling services.

Conduct regular audits with the CSM of the CRM system and ensure that it is being used effectively.

Conduct regular reviews of the counsellor's private notes.

Attend and contribute to external and contract meetings with commissioners and other stakeholders

Expectations

Attend and contribute to meetings including counselling team, management team, board meetings and whole staff team events.

Conduct line management and appraisals for employed staff.

Ensure that all responsibilities and activities discharged within this post are consistent with the terms and spirit of Tyneside and Northumberland Mind's policies.

The nature of the post will require flexibility in terms of ways of working to deliver on objectives.

The post holder is expected to travel to meetings throughout Tyneside, and to occasionally work unsociable hours.

Qualifications

Essential

Qualified to at least degree level (level 5) in counselling. Supervisor Qualification (or working towards) Enhanced DBS (Disclosure and Barring Service) Ability to carry out telephone counselling and Telephone assessments. BACP/UKCP accredited Counsellor/Psychotherapist. Experience of effectively contributing to Information Governance standards across an organisation. Experience of partnership working Experience and Knowledge of different modalities of counselling and other talking therapies and Primary Care mental health services Experience of delivering talking therapies within primary care Knowledge and experience of safeguarding, professional boundaries, and risk Adept at using ICT including Microsoft applications Ability to use a Case Records Management system and extract statistical reports Experience of line managing staff

Desirable

Experience of working at a senior level within a talking therapy service Experience of dealing with public sector commissioners Experience of working within an IAPT service Experience of working with GPs and practice managers Driving License
Review the full Recruitment Pack for information on Holiday Allowance, Pension Scheme and more on our website here: https://www.tynesidemind.org.uk/recruitment/

To apply please share a CV, and a Covering Letter.

Job Types: Full-time, Part-time, Permanent

Pay: 35,000.00 per year

Expected hours: 37 per week

Benefits:

Casual dress Company pension Health & wellbeing programme Private medical insurance
Work Location: In person

Application deadline: 16/05/2025
Reference ID: Counselling Manager