Job Description

NSF focuses on food safety and quality for clients in catering, retail, etc. for which we offer services ranging from auditing to product development, training and legal compliance on national as well as European Level. NSF\'s Agriculture department audit and certify around 35,000 farms each year against a number of scheme owner standards. We pride ourselves on our customer service and our integrity. We\xe2\x80\x99re growing fast, and that\xe2\x80\x99s where you come in. To further ensure and grow our Supply Chain/Agriculture business, we are currently looking for multiple Coordinators to join our team. These roles will involve providing administrative support and delivering great customer service to new and existing customers, ensuring quality documentation, and professional communications in a timely and friendly manner. WHAT YOU WILL BE DOING As Coordinator, you will report to the Operations Lead who is UK based and your responsibilities will include but are not limited to: - Assisting with customer queries via email and phone - Supporting new and existing customers with applications, guiding them through the process - Issuing certificates to customers - Allocating audits to NSF auditors within relevant audit windows - Raising invoices and refund requests - Providing administrative help on production of reports and loading onto IT systems - Gathering relevant information from customers to load onto IT systems - Maintaining and updating databases - Raising invoices and refund requests THE CANDIDATE WE ARE LOOKING FOR - Previous administrative experience - Customer focused taking pride in delivering great customer service - Happy to help people both internally and externally - Flexible and adaptable - Calm and confident approach when dealing with challenging situations and customers - A high level of accuracy and attention to detail - A methodical and logical approach with good problem-solving skills - Good interpersonal skills with an ability to work on own initiative - The ability to plan work and meet deadlines WHAT NSF OFFERS YOU If working in an environment that promotes creativity, thought leadership, close collaboration and importantly mitigates risk to human health, then NSF can offer you the chance to make a difference. With its commitment to diversity and gender equality, let NSF help you to build your career aspirations in a multi-cultural setting where everyone\xe2\x80\x99s voice is heard. We offer a position with a great variety of accountabilities and exposure to internal and external contacts. You may expect a flat hierarchy and cooperative management style and an open, appreciative and family oriented company culture. Apply now! Reach out to us and apply with your CV and motivation letter today! Job Type: Full-time Salary: \xc2\xa323,000.00 per year Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Oxford: reliably commute or plan to relocate before starting work (required)

Work Location: In person