Job Description

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Join the Operations Control Management team and have visibility across all lines of business within Fund Services, where we provide valuable input into improving the control environment across global teams.

As a Control Manager - Senior Associate in Operations Control Management team you will be responsible for ensuring that partners, stakeholders and teams within Operations, understand the direction of risk and control management. You will take ownership, and be responsible for design, enhancement and execution of the controls. You will also participate in the appropriate programs and delivery on the global work-streams.

Job responsibilities

• Monitors operations risks metrics reporting and trigger-based escalation processes
• Participates in raising, executing and closing of control action plans on time
• Monitors adjacent operations for events and themes and proactively evaluate relevant control design and performance
• Identifies and documents potential risks that may affect teams objectives and operations
• Evaluates the likelihood and impact of each identified risk
• Executes targeted root cause analysis to isolate themes and trends
• Implements lessons learned with all relevant operations
• Targets and executes proactive process-control deep dives based on data analysis, themes and trends, emerging risk and cycle
• Coordinates interactions with Internal Auditors, External Auditors, Compliance & Risk Teams, and External Regulators through exam process
• Isolates themes and trends and implements lessons learned in relevant operations
• Monitors and tracks the implementation of audit recommendations to ensure corrective actions are taken

Required qualifications, capabilities, and skills

• Thorough knowledge of the Security Services business, and/or related Controls/Risk skill sets or Industry knowledge that is transferrable and/or beneficial to this role
• Experience with dealing with Internal and External Audits/Auditors, Compliance & Risk Teams and External Regulators
• Experience with Risk Assessments, identifying and evaluation risks associated with processes and internal controls
• Experience with dealing with audit plans, objectives, resources and timeline of an audit process
• Strong organizational & planning skills
• Influencing & strong communication skills with the ability to work with others at all levels
• Distinct ability to establish and maintain strong working relationships with partner businesses and peer groups
• Ability to deal with issues on a global, cross business levels

About Us: J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world\'s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team:

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world\'s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.

JPMorgan Chase