Job Description

Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We\'re an organisation where people matter.

We\'re continuing to build a diverse organisation which is representative of the people we serve. We want to harness the skills and expertise of our people and attract the best talent, to enable a safe and accessible railway for everyone. To learn why inclusion is important to us, please click .

About our people and the recruitment process - We\'re an inclusive employer of choice and we welcome applications from everyone!

We encourage our colleagues to work flexibly, as we know traditional working patterns don\'t always fit. If you want to consider working flexibly, just let us know and we\'ll do our best to help and invest in your career with us, whilst you have a healthy work life balance.

We\'re also a employer and we\'ll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles.

Brief Description

The role is based at Three Bridges Rail Operating Centre [TBROC] in Crawley, West Sussex. They will form part of a small Telecommunications engineering team based on-site at TBROC. Note: There is no on-call commitment and no requirement to go trackside with this role. The role is to primarily provide 1st line fault response, remote monitoring and technical assistance with 3rd line fault investigations on the following equipment: VOIP phone systems, IP phone systems, IP Networks, Fixed Telecommunications Network [FTN] and Global System for Mobile Communications - Railway [GSM-R].

About the role (External)

Duties and Responsibilities:

\xc2\xb7 Establish and maintain appropriate safety arrangements for staff under your control including Contractors.

\xc2\xb7 Carryout work safely and in accordance with the safe systems of work procedures, method statements or other relevant instructions.

\xc2\xb7 Undertake work and associated duties for which you are trained and competent.

\xc2\xb7 Monitor information arising from remote condition monitoring equipment and liaise as required with Controls, Section Managers and Engineers on fault analysis, response and prioritisation of entry into fault management systems.

\xc2\xb7 Manage entries and close out of faults in the fault management and fault rectification activities.

\xc2\xb7 Undertake and direct work activities in a safe and efficient manner and in accordance with all relevant standards.

\xc2\xb7 Control and check the quality of work undertaken and confirm assets are compliant to standards.

\xc2\xb7 Check that the staff under your control have the appropriate and valid competencies.

\xc2\xb7 Check that vehicles, plant, tools, equipment and materials under your control are fit for use and are used/stored and disposed of correctly.

\xc2\xb7 Accurately report all work completed/not completed and produce/maintain records as required

\xc2\xb7 Contribute to your own development and that of others.

\xc2\xb7 Adhere to company policies and procedures.

Experience, skills, knowledge, competencies and qualifications:

\xc2\xb7 Experience of arranging and implementing safe systems of work.

\xc2\xb7 Experience of organising and controlling the safe and efficient delivery of work.

\xc2\xb7 Able to demonstrate, promote and embed safe working behaviours within the team.

\xc2\xb7 Able to lead, motivate and direct a team.

\xc2\xb7 Able to communicate effectively verbally and in writing.

\xc2\xb7 Knowledge and experience of signalling inspection, faulting, maintenance and renewal techniques.

\xc2\xb7 Knowledge of relevant standards, procedures and instructions.

\xc2\xb7 Hold and retain competencies relevant to this post, required by business need.

\xc2\xb7 Ideally hold (or be working towards) an NVQ level 2 or 3 (or equivalent) in a relevant subject or have attained the appropriate level of knowledge gained through equivalent relevant experience.

\xc2\xb7 Able and willing to drive vehicles as required by business need.

How to apply (External)

Salary \xc2\xa347,791

Network Rail Benefits -

Closing date: 9th August 2023

Please get your application in as soon as possible, we may close the advert before the listed closing date if we receive enough applications. Late applications will not be accepted.

Please note the recruitment process for this role is a Competency based interview.

Click \'apply now\' to apply.

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We\'re dedicated to creating an and we welcome applications from everyone!

Network Rail is a and we\'ll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles. You can visit for advice on accessibility support if you\'re unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.

Network Rail Benefits -

All offers of employment are conditional upon satisfactory completion of pre-employment checks.

Keeping people safe on the railway is at the heart of everything we do. Safe behaviour is therefore a requirement of working for Network Rail. You should demonstrate your personal dedication to safety on your application.

All prospective candidates will be required to undergo and pass a drugs and alcohol test. Your application will be rescinded if you record a positive test. All positive drugs and alcohol test results for prospective candidates will be securely held on database and a 5 year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed Infrastructure will be enforced

Network Rail