Job Description

\xf0\x9f\x8c\x9f Contract Support in Fulbourn! \xf0\x9f\x8c\x9f

Up to \xc2\xa326,000 per annum

Are you ready to be a part of a dynamic team in one of the world\'s leading commercial real estate services firms?

Our client is looking for a dedicated Contract Support professional to join their team and provide operational support across various sites in Fulbourn, Cambridge.

\xf0\x9f\x8f\xa5 About the company:

Global powerhouse in commercial real estate services, with a presence spanning the globe. In the UK, there is a team of over 2,000 professionals dedicated to providing top-notch services in property sales, leasing, management, facilities, project management, investment management, research, and consulting.

\xf0\x9f\x9a\x80 Role Purpose:

As a Contract Support, your role is crucial in offering operational assistance to our managerial staff on-site while providing administrative support to the contract. Your responsibilities include maintaining precise records and client information, liaising with engineers, the office team, and clients, and handling various ad-hoc duties as they arise.

\xf0\x9f\x93\x8b Key Responsibilities:

• Manage Helpdesk tasks to keep key stakeholders informed of any outstanding issues, including overdue PPMs, completed PPM issues, and reactive work.

• Consistently liaise with those facing ongoing problems, resolving issues in a timely manner and explaining any delays.

• Ensure the Service Insight system is up to date with detailed, documented, and regularly tracked information.

• Assist in maintaining the Helpdesk system and phones during breaks, handled by team members.

• Coordinate with suppliers to provide purchase orders and ETA details for parts and subcontractor attendance.

• Keep the site team informed about contract problems, defects, and deficiencies.

• Ensure all jobs are appropriately "closed off" once completed satisfactorily.

• Review daily/weekly progress reports, providing reasons for completed and outstanding tasks.

• Update operational boards within the office twice daily to allow the managerial team to monitor the reactive workload.

• Track chargeable works and staff hours worked for chargeable jobs.

• Monitor and manage supplier invoices.

• Support the Contract Support role during holidays or sickness.

• Assist in creating full auditable trails for all jobs (reactive and PPM).

\xf0\x9f\x92\xbc Person Specification/Requirements:

• Proven experience with scheduling.

• Experience with Procurement Systems is a plus.

• Previous experience within a healthcare environment is advantageous.

• Reliability, responsiveness, and accessibility to work cooperatively and supportively.

• Excellent communication skills with the ability to communicate effectively with individuals at all levels of seniority.

• Diligent, pro-active, and able to prioritize and act on your initiative.

• Outstanding organizational skills with exceptional attention to detail.

• A flexible approach to work with a willingness to travel when required.

• Educated to GCSE level A-C or equivalent.

Are you ready to join our client\'s team and make a difference in the world of healthcare support? Apply today and become an integral part of our client\'s mission to provide exceptional service!

\xf0\x9f\x93\xa9 To apply, please click Apply with an updated CV!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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