"We stay on top of the law so that our clients can stay on top of helping people."
Content Specialist, Battersea office
Permanent, full-time, hybrid
Work for a Culture that values its Employees
About LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI - one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement have kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to 'Help lawyers who help people'. The market-leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium-sized law firms.
Working alongside our international team of passionate high achievers, you'll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring, and ambitious 'LEAPsters' working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland, and New Zealand, you'll find yourself in good company here.
Meet the Content team
Our Content team are the local, regional, and global professionals reassuring clients that our software isn't just cutting edge - it's world class too. Responsible for maintaining LEAP's global standards of care and expertise, the team harnesses a deep and complex understanding of the intricacies of law across jurisdictions and over time - ensuring LEAP's output is always current, compliant, and appropriate.
From database design to document management and legal research, you'll turn an encyclopaedic knowledge of the law into a more streamlined and automated global LEAP experience. As a result, LEAP helps law firms help people and make a real difference.
Requirements
What you'll do
Research forms, legislation, and legal processes relevant to LEAP matter types, tables, dates, and forms
Ensure the compliance of forms, automation, and database changes with legal processes
Ensure the consistency and quality of Content released with Global Content Standards
Build strong relationships with clients and internal teams to improve LEAP Matter types and legal forms
Evaluate cases and change requests received from clients
Provide ongoing training to the Operation teams, ensuring teams are always up to date with new Content releases
Build knowledge and understanding of the Content tools, applications, and document automation technology used by technical team members and use them to shape your work
Work closely with Content Database Designers and Content Developers to continually improve matter types, tables, and layouts for LEAP clients across areas of law and help shape the user requirements for complex forms or tables
Work closely with the Form's team to continually improve the automation and functionality of legal forms
Keep up with current developments and trends in areas of expertise
What you'll bring
2 - 5 years' experience working in an English law firm with experience in at least Conveyancing, Personal Injury or Litigation areas of law
A Law degree
Experience with case management systems
An understanding of the small law firm's culture & expectations
Excellent organisational skills
Excellent communication skills (both written and verbal)
Strong analytical and problem-solving skills
Experience balancing competing priorities and shifting deadlines
Ability to work well independently and within a collaborative team environment
A strong understanding of Microsoft software (most importantly Word and Excel)
A willingness to learn new technology and skills in a variety of ways: documentation, videos, peer learning, or in-person sessions, through experience, and by giving things a go
LEAP is an inclusive, people-first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some but not all of the requirements above, we encourage you to still submit your application.
Benefits
What you'll get
On top of a competitive salary, we also offer an excellent benefits package:
LEAP pays 8% of your salary into your pension
Private health insurance, including optical and dental
80 a month gym contribution
Life insurance cover
Employee Assistance Program
Generous Professional Development Fund
Enhanced parental leave
PerkBox membership
Cycle to work scheme
25 days holiday (plus 8 bank holidays)
Work anniversary rewards
Paid time off to give blood
Volunteer day - We offer 1 day per year for a charity of your choice
Free healthy breakfast, light lunch, snacks
A dog friendly office
Life at LEAP
LEAP is all about impact, growth, and ownership. We're united by a genuine passion for what we do, enriched by the care we show to our customers and each other, and driven by the difference we can make together.
LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think flexible hybrid work, a world-leading Parenting Policy, regular social events, free gym membership, and so much more.
We strongly believe that personal development and career progression are at the heart of a healthy, high-performing culture, and we're committed to empowering LEAPsters with resources and ongoing support. With us, your career will grow as you do, with opportunities to step into new roles, explore new departments, and even work abroad.
More you should know
Discover the human side of cutting edge LegalTech.
Life at LEAP
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