Job Description

Job Title: Content Designer

The job on offer

At Capgemini, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and design expertise with an innovation mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. Together, we work to transform the world\'s leading businesses and build a better future while always pushing ourselves to do better. Together, we build great careers and give innovation that human touch the world needs.

An overview of the role In this role, you will join Capgemini\'s Digital Customer Experience (DCX) team as a Content Designer, where you\'ll become part of our innovative, passionate, solution-driven team. At DCX we create customer-led experiences that drive growth for our clients and simplify people\'s lives. Our approach integrates design, tech, and business expertise to create products, services, and businesses from the ground up or transform existing ones. You\'ll play a critical part in the delivery of user-centred design for leading companies and government organisations and help building a vibrant design community through knowledge sharing. You\'ll develop and grow, working with major clients such as Defra, DfT, Office for Zero Emission Vehicles, National Grid, BP, and Heathrow.

Your role

The services we co-create with our clients are often transformational - the solution may not be obvious, and we are looking for individuals who can make sense where there is very little framework or direction. As a content design practitioner, you will work within multidisciplinary teams to make a positive impact on the quality of our offer. You are curious, collaborative, and self-driven. You can work independently or as part of a team. At the end of the day, you are a content designer and a consultant. You can drive conversations and help to solve problems and influence project direction for the best outcomes.

This is an opportunity to develop your leadership skills and unlock your potential. This role is initially focused on our work within the public sector but experience of and a willingness to work in the private sector is advantageous. As such you\'ll work with stakeholders across functions and levels and deliver your work as part of project teams. You will have impact at all stages of design and product development.

What you\'ll do:

• Identify and build strong relationships with clients and stakeholders across projects, influencing and collaborating with them on the content
• Create and iterate accurate user-centred content to a high standard that meets user needs
• Use analytics data, user feedback and user research to identify the needs of users and map user journeys
• Make complex language and processes easy to understand
• Bring new ideas and challenge the status quo
• Advocate for user-centred design, iterative and agile approaches
• Communicate evidence-based content design decisions

Your profile

• Strong understanding of user-centred design principles and best practice
• Experience and demonstrable domain knowledge working with Government Digital Service (GDS) service standards, using GDS design principles.
• You will be eligible or have SC (Security Check) level Clearance.
• Evidence of developing clear, accessible content to meet user needs for digital services, including accessibility and assisted digital needs.
• Strong editing skills and an eye for detail
• Skilled at writing for different topics, audience groups, purposes, styles, and formats.
• Adept at providing simple, clear content to communicate complex issues.
• Ability to get to the heart of an issue quickly and clearly, demonstrating expert knowledge in an applied setting.
• Experience working in multidisciplinary Agile teams to design and deliver user-centred services within a commercial environment.

Why Capgemini is unique?

At Capgemini we don\'t just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work.?

We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. ?

At the Capgemini we offer opportunities to contribute to society, make a difference to the world and help Architects of Positive Futures. Through our sustainability framework Capgemini is at the cutting edge of helping organisations accelerate their net zero and wider sustainability ambitions.

Get the future you want

Growing clients\' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what\'s possible. It\'s why, together, we seek out opportunities that will transform the world\'s leading businesses. And it\'s how you\'ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you\'ll build the skills you want. And you\'ll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of \xe2\x82\xac22 billion.

Capgemini