Job Description

Our people love the exciting and meaningful work they do, the cutting-edge resources and technology they have access to, the benefits we offer and the great community we\xe2\x80\x99ve built. Want to join them?

MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS:
As an experienced Content Designer (Consultant) at Kainos, you will be responsible for creating clear, user-centered content and making use of recognised content design guidelines and principles. You will be an advocate for user-centered design, design thinking and service design, and passionate about guiding others in content design. You may also manage, coach and develop a small number of staff, with a focus on managing employee performance and assisting in their career development.

You will be part of our growing Experience Design capability creating exemplary digital services. We are supportive, collaborative, talented, and hugely passionate about user-centred design. We are not about marketing and dark patterns; we are all about making a positive, measurable impact on millions of people through quality products and services.

MINIMUM (ESSENTIAL) REQUIREMENTS:

• Lead and carry out the design of user-centred content experiences, owning specific work areas
• Expertise in planning, commissioning, creating and editing digital content across various channels
• Can develop content strategies and recommendations based on user needs, research and analysis
• Comfortable writing style and tone of voice guides
• Able to contribute to the definition of KPIs within a service
• Comfortable running content workshops and able to recommend on best tools and methods for content delivery
• Experience producing style, governance and workflow guidelines
• We are passionate about developing people \xe2\x80\x93 a demonstrated ability in managing, coaching and developing senior members of your team and wider community
• Able to communicate effectively at all levels
• Excellent commercial awareness
• Strong stakeholder management skills
• Strong awareness of content design/strategy trends and best practices

DESIRABLE

• Experience in assisting with or conducting research and analysing findings to identify content needs
• Experience of working in a full-service digital agency environment
• Experience working with Agile delivery methodologies

WHO YOU ARE:
Our vision is to enable outstanding people to create digital solutions that have a positive impact on people\xe2\x80\x99s lives. Our values aren\'t abstract; they are the behaviours we expect from each other every day and underpin everything that we do. We expect everyone to display our values by being determined in how obstacles are overcome; honest when dealing with others; respectful of how you treat others; creative to find solutions to complex problems and cooperative by sharing information, knowledge and experience. These values, applied collectively, help to produce an outstanding Kainos person, team and culture.

We\'re an inclusive bunch at Kainos and we believe in equal opportunity. We welcome applications from all walks of life, including those with criminal records. Everyone who is offered a position here undergoes a basic background check , however no one is treated differently due to their background where it isn\'t relevant to the role. It\'s important to note - failure to reveal information which is relevant to the position sought, could result in us having to withdraw the conditional offer of employment.

In short: Having a criminal record will not exclude you from a career with Kainos. This depends entirely on the nature and requirements of the position, together with the circumstances and background of offences. Kainos has a policy on the recruitment of ex-offenders (available on request).

Kainos