Job Description

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Full Time 37 Hours per week between 8am and 5pm Monday to Friday.

We are currently recruiting for Call Centre Operators to work in a busy government contact centre on an ongoing Temporary Contract in the centre of Cwmbran.

The Working Hours are 37 per week between
Monday to Friday 8am to 5pm (Part Time WILL NOT be considered at this time)
No weekend working
Free Parking
Close to local bus routes

Rate of pay \xc2\xa311.28 per hour
33 Days Holiday (inclusive of Bank Holidays)

Dealing with inbound calls from members of the public relating to Court Issued fines.
You will need:
Previous Contact Centre or customer service experience
Excellent communication skills
Good IT Skills

THIS ROLE IS SUBJECT TO A STANDARD DBS CHECK
PLEASE NOTE - Due to the level of applicants, only those with the relevant experience will be contacted

Brook Street