Job Description

Company: Mercer

Description:

Consultant - London

The company: Mercer

Darwin is part of Mercer Marsh Benefits (MMB), a 7,000-person strong community of specialists in health, benefits, and employee wellbeing. This affords us a massive opportunity to impact the lives of tens of millions of people around the world. Darwin is changing benefits for good in eight out of the top ten technology companies in the world and has a wealth of clients across a diverse range of sectors. In fact, more than 2 million people are already using our platform.

Darwin\xe2\x84\xa2 is a market-leading and specialised global platform that requires specific training and accreditation for consultants to be proficient in delivering programs and projects. Darwin is changing Benefits for Good. Our unique and innovative SaaS (Software as a Service) platform has transformed the employee benefits industry. We are fast paced, ambitious, people-focused and on a journey to innovate and develop products that truly impact people\xe2\x80\x99s lives and the market in which we operate.

The Darwin CGD Delivery team are responsible for implementing Darwin\xe2\x84\xa2 to our clients, as well as managing any changes to the clients\xe2\x80\x99 requirements whilst using the platform and its services. The CGD Delivery team plays a critical role in helping our clients realise value from their investment in our technology;

The role:

The Darwin Solutions Delivery team are responsible for implementing Darwin\xe2\x84\xa2 to our clients, as well as managing any changes to the clients\xe2\x80\x99 requirements whilst using the platform and its services. The SD team plays a critical role in helping our clients realise value from their investment in our technology.

What can you expect?

• An excellent opportunity for you to make both a business impact & client impact by leading and supporting on a range of projects implementing our Darwin software;
• To work in a team of like-minded individuals within a department that is passionate about its people and its product;
• To be accountable for delivering to a wide range of Global clients and overseeing the design of the Darwin solution to meet the client\xe2\x80\x99s needs;
• To work across multi-functional teams in different departments to deliver a market-leading implementation to the client.

What you will be rewarded with?

• An opportunity to work in a fast growing, innovative company with excellent career opportunities that is part of a global leader in employee health and wellbeing;
• Fast-paced, agile work environment and the opportunity to work with our impressive clients;
• A fail-friendly environment that encourages learning and initiative;
• We champion flexible working, and our mission is to help you find YOUR work-life balance through a number of flexible work options;
• Comprehensive benefits programs including: excellent pension contributions, private health insurance, tuition assistance, employee assistance program, career mobility, employee network groups, volunteer opportunities, and others!

We will rely on you to:

• Lead project workshops to understand the client\xe2\x80\x99s business and benefit structures and how Darwin best works to meet their needs;
• Be accountable for the scoping, designing and documenting requirements in accordance with DDM;
• Work with the Configuration and QA teams on implementing the agreed design and overseeing the testing of the configured solution to defined specifications/requirements and supporting clients in UAT (User Acceptance Testing).
• To follow a project plan and deliver assigned tasks and actions in accordance with the timelines;
• To capture and track process wins throughout the lifecycle of the project with the client;
• To have excellent stakeholder and relationship management that enables you to mediate and provide solutions on how best to meet the client\xe2\x80\x99s needs within the framework of Darwin\xe2\x80\x99s capabilities;
• To be able to convey complex ideas in a simple to understand manner to all stakeholders;
• Be able to manage workload prioritisation with your Squad Lead and to remain focussed while always being aware of the strategic picture across both clients and the business;
• Work with Project Managers in updating their plans, risk & issues logs in line with Darwin Delivery Methodology (DDM);
• Help to improve processes and drive efficiency across both the department and Darwin Services;

What you need to have:

• Experience in working in the implementation of Enterprise software;
• Be passionate about technology and how it can influence the lives of both our clients and their employees;
• Be articulate, as strong verbal and written communication with our clients is vital;
• Have a strong can-do attitude and be very goal-focused;
• To be confident working as part of a team while equally being comfortable working on your own deliverables individually.
• Analytical thinking and problem solving.
• Being detail-oriented and capable of delivering an elevated level of accuracy.
• Interpersonal and consultative skills.

What makes you stand out:

• Have a passion for technology, and the impact that it can deliver

About us

provides insights, advice, and technology-driven solutions to help build brighter futures for our clients, colleagues, and communities. Together, we are redefining the world of work, reshaping retirement, and investment outcomes, and unlocking real health and well-being.

Mercer\xe2\x80\x99s more than 25,000 employees are based in 44 countries, and the firm operates in over 130 countries.

Mercer is a business of (NYSE: MMC (Marsh and McLennan Companies)), the world\xe2\x80\x99s leading professional services firm in the areas of risk, strategy, and people, with 76,000 colleagues and annualized revenue approaching $17 billion. Through its market-leading businesses, including , and , Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment.

Marsh & McLennan Companies and its affiliates aim to attract and retain the best people regardless of their gender expression or identity, marital and civil partnership status, ethnic origin, nationality, age, background, disability, sexual orientation, or beliefs.

Marsh McLennan