Job Description

Job Title: Concierge

JOB SPECIFICATION

Reports to: Operations Manager

Contract: Part-Time, Permanent

Working Pattern: Monday to Friday, 07:30 to 12:30

Based: St Albans.

ABOUT EVERGREEN, A DIVISION OF PRIME SECURE

We are an award-winning, privately-owned, Glasgow-headquartered business providing security system and guarding services to our diverse customer base across the UK.

We are growing quickly and have ambitious plans to achieve a turnover of 50m per annum by 2030. We embrace new ideas and change and value everyone's input into how we continue to thrive and grow.

ABOUT THE ROLE

Ensure the safety and security of the premises Report suspicious activity and intervene when needed Deter criminal activities Address residents' or tenants' concerns, complaints, and requests professionally and efficiently.
Our Core Values:

Integrity Customer Excellence Plain-Speaking Agility Courage & Conviction.

WHO YOU ARE

We are looking for somebody reliable, well mannered, with good communication skills and a valid SIA Front Line Licence (Security Officer or Door Supervisor). With a keen eye and a brilliant way with people, you must be a friendly face who enjoys helping the public and being during your shift. In return you can look forward to an interesting role where no two days are the same with exciting career opportunities.

Candidates should have an SIA Front Line Licence (Security Officer or Door Supervisor), and experience in a similar Concierge role.

Candidates should have a good understanding of the English language, including spoken English.

KEY RESPONSIBILITIES

Greet the residents on exit and arrival. Occasionally walk around corridors of the building to liaise with us of any fire and security concerns. Sweep and clean around the entrance as needed. Provide instruction to cleaners on site. Good line of communication with contractors, the management, agents, police, fire brigade and of course the residents. Place notices around the building where required. Report suspicious activity and intervene when needed. Move round Industrial Bins - Break up cardboard, furniture etc. and place in bins. Provide access to contractors with residents keys when they will be out. Distribute parking permits for residents. Make sure all rubbish is collected on collection day (Thursday).
Your performance will be driven by a mindset built on:

Striving for excellence in all you do Being adaptable and flexible Liaising with colleagues to ensure controls and processes are maintained. Being business-minded and commercially aware Making astute decisions Courage of your convictions to do the right thing.
As a fair and ethical employer, in accordance with guidelines taken from the 2010 Equality Act, Evergreen (a division of Prime Secure) is committed to promoting equal opportunities for all; irrespective of colour, race, religion or belief, ethnic or national origins, gender, marital/civil partnership status, sexuality, disability or age.

Job Types: Part-time, Permanent

Pay: 12.21 per hour

Expected hours: No less than 25 per week

Additional pay:

Quarterly bonus
Benefits:

Referral programme
Schedule:

Day shift Monday to Friday
Experience:

Customer service: 1 year (required) Security: 3 years (preferred)
Licence/Certification:

SIA (required) Driving Licence (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person