Job Description

Ready to revolutionize healthcare, making it faster and more accessible than ever before?

How we started:

Back in 2013, our founder Dwayne D'Souza saw an opportunity to give people faster and more convenient access to medications using technology. We've grown rapidly since our inception, without any external funding whatsoever - achieving profitability through innovation and a highly disciplined approach to growth.

Where we are now:

We've earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products - spearheaded by leading in-house medical teams, researchers and pharmacists. Between 2023 and 2024 our global revenue tripled; 60m to 180m (300% year-on-year growth). We're looking to do the same in 2025; move into new territories, and further accelerate our growth journey.

There's never been a more exciting time to join HeliosX.

Where we're going:

Over the next five years, you'll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You'll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone.



Come be a part of making our dream of easier and faster healthcare a reality!

About the role:

The Compounding Pharmacistis to ensure that all of HeliosX's compounded medication conform to the specifications outlined. Assist the Lab Supervisor in overseeing and participating in the day-to-day manufacture of pharmaceutical products. This will be in accordance with the General Pharmaceutical Council Regulations, Guidance for Registered Pharmacies preparing Unlicensed Medicines, in line with internal SOPs, risk assessments and from other regulatory or advisory bodies.

What you'll be doing in the role:

Manufacturing and quality assurance

Perform quality checks on batches of product ensuring they comply with the quality specifications. Verification of calculations, raw material information and data entry when creating electronic batch production records. Investigate occurrences of non-conformances to SOPs during manufacturing processes with Lab Supervisor and Superintendent Pharmacist. Hold team briefings regarding process adherence or to raise awareness about potential product quality issues and suggest actions to minimise defects. Develop action plans to prevent recurrence of near misses Carry out root causes analysis on failed batches to prevent recurrence To manage and reduce contamination risks in the manufacturing areas. Troubleshooting/lapses mid production of treatment and carry out remedial actions to prevent batch failure. Perform quality checks on quarantined incoming raw materials and approve for general use. Perform quality checks on equipment and quarantine faulty items until function is restored or items replaced.

Admin and documentation

Ensure all master batch records are kept up to date and accurate Assist the Lab Supervisor and Superintendent Pharmacist to maintain all documents and necessary information to comply with legislation. Identify process gaps and address them by drafting new SOPs. In addition to reviewing existing SOPs. To document and investigate near misses that occur during the manufacturing process Manage changes associated with batch production documentation and perform robust QA reviews and instruct others to complete technical reviews for all documentation. Carry out audits with the view to improve processes and efficiency during manufacture. Help implement ideas for positive changes. Cross reference COSHH forms for APIs and other raw materials with manufacturers' safety documentation. Carrying out risk assessments for processes and machinery in the laboratory and warehouse

Related duties

The above is in addition to the responsibilities of an ACT. Supporting the Superintendent Pharmacist by effective technology transfer from R&D to production scale. To carry out additional projects that will help manage the workload, improve efficiency and the effectiveness of the team by supporting new staff aiding their development

What you'll bring to the role:

Knowledge & Experience:

Accredited ACT qualification (Required) Working knowledge of cGMP Proven track record of Buttercups mentoring

Core Skills:

Good understanding of spreadsheets

Why work with us?

At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all-star team, here are the other benefits of coming on board:
25 days holiday plus UK Bank Holidays (excluding two per year) Private health insurance, along with extra dental and eye care cover Pension scheme Enhanced parental leave Cycle-to-work Scheme Electric Car Scheme Free Dermatica and MedExpress products every month, as well as family discounts Access to a Headspace subscription, discounted gym memberships, and a learning and development budget

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