Job Description

We are seeking a highly organised and detail-oriented Compliance Paralegal to join our Risk and Compliance team.



You will be part of a supportive and flexible working environment where you have the ability to further your career aspirations. Our benefits package includes 5 weeks annual leave plus bank holidays and an extended break over the Christmas period, you are also awarded a day off for your birthday and will be signed up to our Health Care Plan designed with wellbeing in mind. Furthermore, we organise social gatherings and wellbeing initiatives throughout the year for all our employees, enhancing our supportive and inclusive work culture.



We have recently received national recognition for our commitment to excellence; winning Silver at the UK Customer Experience Awards for the 2nd year running in the category of "Best CX for Vulnerable Customers" and winning "Excellence in Client Care" at the 2023 LawNet Awards. These awards are alongside our continued presence in the Times Best Law Firms list - why not come and be a part of our success?



We are proud to have been recognised for our dedication to fostering a compassionate workplace environment. We were the first firm in Plymouth to be awarded the title of Compassionate Workplace by St Luke's Plymouth, and more recently achieved the bronze award for the Wellbeing at Work programme facilitated by Livewell Southwest, with ongoing efforts towards obtaining our silver award.


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The Role

This role is vital in ensuring the firm complies with its regulatory obligations under the SRA Standards and Regulations, AML legislation, GDPR, and other relevant legal and ethical requirements.


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What will you do?

You will assist in the implementation, monitoring, and enforcement of compliance policies and procedures across the firm and will report directly to the firm's Compliance Manager.


Conduct client and matter risk assessments, including client due diligence (CDD), enhanced due diligence (EDD), and ongoing monitoring in line with AML regulations. Assist with conflict of interest and confidentiality checks for new matters and clients. Maintain accurate and up-to-date records of compliance activities and the firm's various internal risk registers (e.g. breaches, gifts, complaints, data protection, foreign client log). Assist lawyers with AML queries, including queries in relation to ID, CDD or the firm's AML policies. Regularly review the firm's PowerBi reports on MS Teams and address areas of non-compliance with internal policies. Update and help maintain the accuracy of the firm's internal Technical Hub compliance page. Support the implementation and regular review of internal policies and procedures. Respond to more straightforward data breach reports and maintain the accuracy of the firm's data breach register. Assist with other data protection tasks, such as Data Protection Impact Assessments (DPIA's), Subject Access Requests and the firm's annual Data Audit. Provide support during regulatory audits or inspections, including the firm's annual ISOO 9001, Lexcel and independent AML audit. Assist with new starter inductions and training and awareness initiatives across the firm, including preparing materials and maintaining records of attendance. Conduct legal research on compliance-related matters and support the drafting of internal guidance. Liaise with lawyers and support staff to resolve compliance queries promptly and effectively. Support the firm's onboarding process for new clients and matters in compliance with firm policies. Provide basic complaints handling assistance to the Compliance Solicitor. Open and close files as requested.

You will be based at our offices on North Hill with potential to work from home part of the week subject to training and business need.


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What do you offer?

The role is open to those who have experience in compliance, preferably within a law firm setting.



You are committed to delivering an exceptional legal experience, consistently demonstrating the firm's values and passion for excellence in legal service.

Skills & Attributes

You have:


Outstanding communication skills, with the ability to build trust and rapport at all levels. Strong time management and prioritisation abilities, ensuring deadlines are met while maintaining high-quality work. Exceptional attention to detail, applying a meticulous approach to case management.

You are able to:


Handle confidential and sensitive information with professionalism and discretion. Develop and maintain strong relationships with colleagues and external stakeholders. Thrive under pressure, managing competing priorities effectively while maintaining a high standard of work.

Mindset & Approach

You:


Take ownership of your work, contributing to the firm's success and driving positive outcomes. Are adaptable and embrace change, demonstrating a solutions-focused mindset. Show a collaborative approach, supporting the development of colleagues and the wider firm. Commit to ongoing learning and development, attending courses, webinars, and industry events to stay at the forefront of legal practice.

Applications will officially close on 31 May 2025.

We are keen to talk to suitable candidates at the earliest possible opportunity and

will close the vacancy to new applications once conversations reach an advanced stage

to avoid a delay. We would therefore urge candidates who are interested in this vacancy to get in touch

ASAP

and discuss the opportunity with us.


Department: Risk and Compliance Location: North Hill Office, with opportunity to WFH part of the week, subject to training and business need Hours: Monday to Friday, 35 hours per week * Closing date: 31st May 2025