Job Description

Role Description

Complex Needs Support Workers - 5 bed Supported Living Accommodation

You must live in the UK and have the Right to Work in the UK full time. 20-hour Student Visa\'s cannot be accepted. SeeAbility is currently unable to support any sponsorship requests.

Salary: \xc2\xa311.00 per hour (\xc2\xa321,450 per annum).

Location: Redhill, Surrey RH1 4EA

From Redhill station, please click .

From Earlswood station, please click .

Hours: 37.5 hours per week, between 7.30am and 10.30pm, Monday to Sunday, dependant on the residents activities on a shift rota basis.

Contract: Full-time, Permanent

Do you have demonstrable experience of behaviours that challenge and complex mental health needs?

Are you resilient, calm, and non-judgemental in a crisis?

If this is you, we want to hear from you.

The Role of Complex Needs Support Worker

The Complex Needs Support Worker role is essential and plays a key role in the overall experience to the people we support at SeeAbility. Over the coming months, Royal Hill Park have the opportunity to support further individuals with complex health needs, to live a more fulfilled life and ultimately become more independent.

We are on the lookout for knowledgeable Complex Needs Support Workers who are eager to join our inclusive and supportive team. Together, we work harmoniously to provide the necessary support to individuals with autism, learning disabilities, mental health conditions, physical conditions, trauma-related conditions, behaviours that challenge, and visual impairments.

In your role, you will utilise your expertise to assist the people we support. We highly value individuals who possess a strong work ethic and are open to the training we offer. You will be responsible for delivering both direct and practical support to the people we support and their families. It can be quite a challenging environment at times, so a positive attitude, compassion, resilience, and vigilance are important.

You will work in both 1:1 and group settings and be able to work independently and as part of a team. You will need to be calm, patient, and resilient and have a consistent approach. You will assist the people we support to engage in the interests they love. It is hugely rewarding to see the people you support improve; being able to do something today that they couldn\'t do last week, just because of you!

Furthermore, as Complex Needs Support Worker you will be responsible for:

• Daily activities such as personal care; laundry; meal preparation; medication and administration.
• Getting to know the people you will care for and help them to live the life they want to live
• Taking personal responsibility for the quality of care and assistance delivered to the people you will care for
• Safeguarding and promoting the welfare of the people you will take care of
• Familiar with challenges supporting complex needs, including behaviours, trauma, self-harm and able to manage such situations in a calm, non-judgemental manner
• Helping the people you will assist plan towards and achieve both short and long term aims
• Planning and be in favour of activities, such as vacations, learning and social engagements always being creative and exploring new opportunities
• Assisting the people we support, to manage their personal affairs making, preparing for, and attending any appointments
• You will assist the people we support and their families, and ensure they are treated with respect, dignity, and equality
• To work in accordance with SeeAbility\'s values
• Assist in the writing of reports and attend reviews where appropriate
• Administer medication where necessary
• Act as an advocate where appropriate
• Contribute to team meetings and forums

To find out more:

About us

Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK and has pioneered specialist support for over 220 years.

We specialise in supporting people who have learning disabilities or autism, who may also have sight loss, to live ambitious lives and achieve things they never thought possible. Whether that is forming more friendships and relationships, enjoying new experiences and activities, or finding employment.

Our Benefits

Our colleagues at SeeAbility are extremely valued, and so everyone has access to a fantastic package of benefits.

Your extraordinary opportunities

• Leadership development academy and talent programme for the next steps in your career
• Fully paid essential training
• Funded professional qualifications - Care Certificate, QCF levels 2-5 available
• Annual excellence awards
• Long service awards and recognition
• Quarterly 1:1s: Opportunity to discuss your progress and your future

Your work-life balance

• 28 days holiday (incl. bank holidays), increasing to 36 days with long service (1 extra day for each year of service)Life events - Time off when you need it most
• Flexible working - We are up for anything that works for your team and the wider organisation

Your money goes further

• Discounts and cashback at hundreds of shops, restaurants and activities
• Eligible for Blue Light Card discounts
• Save 10% on monthly bus travel
• Pay reviews and commitment to pay competitive rates
• Employer contributory pension scheme - Support and tools to help you make the right decisions about your future
• Refer a friend and receive \xc2\xa3600
• Paid DBS and renewals
• Season ticket loans
• Discounted mobile phone options

Your wellbeing counts

• Life assurance of 2x annual salary
• Free 24/7 employee assistance programme for advice and support
• Free eye care vouchers
• Discounted gym membership

Training and Development

At SeeAbility, we fully support your training and development. You will start with an extensive Induction programme and throughout your probationary period you will be equipped with face-to-face training, e-learning and guidance to support you whilst in your new role.

Your continued development is important to us, therefore, SeeAbility offer the means to progress your career, your way! You will learn and be supported in your role, and have the opportunity achieve professional qualifications - Care Certificate, QCF levels 2-5, which are funded by SeeAbility!

Safer Recruitment and Diversity

SeeAbility safeguards and promotes the welfare of the young people and adults we support. Therefore, we work with successful candidates to complete appropriate vetting checks prior to joining.

SeeAbility is committed to promoting equality, encouraging diversity and embracing inclusion among our workforce. We want our workforce to be truly representative of all sections of society and the people we support.

If you want to make a difference too, join our team.

About The Company

SeeAbility