Job Description

An exciting opportunity has opened in our Communications Team for a Band 5 communications officer. We are looking for an enthusiastic, proactive creative individual who will produce high quality written and visual content to convey a variety of messages to many audiences, both internal and external to the organisation, in a clear and accessible way.Working with our team, you will be supporting multiple projects and producing excellent work to tight deadlines, working with departments across Newcastle Hospitals, as well as managing external media enquiries and digital content, including our website, intranet and social media channels.For an informal discussion please contact Head of Communications, Amanda Marksby, on 07849 079801.Full time - 37.5 hours per week12 months fixed term contractMain duties of the job

• Protecting and promoting the reputation of the Trust, and helping to maintain public confidence in the organisation.
• Planning and implementing communication and marketing projects in line with the Trust's corporate communication strategy and strategic objectives

• Writing, editing and proof reading a range of material for internal and external publications .

• Supporting the promotion of the Trust and its services through proactive engagement of the relevant media channels, including writing media releases and briefing journalists

• Contributing to corporate communication, engagement and marketing initiatives to enable the Trust to deliver on its strategic objectives, supported by appropriate photography and videography

• Contributing to tactical communication plans to support programmes and services, working closely with internal audiences as well as external partners.

• Updating and creating content for the Trust's website, intranet and social media channels

• Preparation of information leaflets/posters and other publications

• Managing and maintaining databases e.g. media contacts, Primary Care contacts, venue details, Vuelio media database, and the like .

About usOur staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:o Freeman Hospitalo Royal Victoria Infirmary (RVI)o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)o Newcastle Dental Hospitalo Newcastle Fertility Centreo Northern Centre for Cancer Care, North Cumbriao Northern Genetics Serviceo Cramlington Manor WalksThese include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.We also have offices at Regent Point in Gosforth and community sites.Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation TrustDate posted21 February 2025Pay schemeAgenda for changeBandBand 5Salaryxc2xa329,970 to xc2xa336,483 a year per annumContractFixed termDuration12 monthsWorking patternFull-timeReference number317-2025-08-01-DR-AJob locationsRoyal Victoria InfirmaryQueen Victoria RdNewcastle upon TyneNE1 4LPJob descriptionJob responsibilitiesResponsibilities Plan and implement communication projects to support the Trusts strategic objectives Writing and editing publication of content for media articles including online outputs and social media Daily monitoring and management of the Trust website and intranet along with social media sites Ensuring corporate material on all Trust related websites is up to date Monitoring press coverage involving the Trust Responding to internal and external enquires and requests as required Contribute to the Trusts digital strategy and online resources and projects Contribute to the development and delivery of social media strategies and platforms as appropriate Taking photographs to enhance articles as necessary Compiling a monthly report of social media activity, including Google Analytics Establish and maintain effective communication with other departments and key external colleagues e.g. NHS Improvement, neighbouring Trusts.Job descriptionJob responsibilitiesResponsibilities Plan and implement communication projects to support the Trusts strategic objectives Writing and editing publication of content for media articles including online outputs and social media Daily monitoring and management of the Trust website and intranet along with social media sites Ensuring corporate material on all Trust related websites is up to date Monitoring press coverage involving the Trust Responding to internal and external enquires and requests as required Contribute to the Trusts digital strategy and online resources and projects Contribute to the development and delivery of social media strategies and platforms as appropriate Taking photographs to enhance articles as necessary Compiling a monthly report of social media activity, including Google Analytics Establish and maintain effective communication with other departments and key external colleagues e.g. NHS Improvement, neighbouring Trusts.Person SpecificationQualificationsEssential

• Knowledge of communications, public relations, journalism and/or marketing communications techniques, approaches, and procedures: acquired through training to relevant degree level or equivalent.

ExperienceEssential

• Previous experience in media/communications at a corporate level
• Previous media management experience
• Previous experience of maintenance of website publishing and content along with social media activities

Desirable

• Previous experience of media management

Knowledge and SkillsEssential

• Excellent IT skills and effective use of MS Office and other software packages
• Excellent communication and organisational skills
• Able to prioritise own workload appropriately and organise duties to be carried out.
• Able to work without direct supervision

Desirable

• Understanding of the NHS environment

Person SpecificationQualificationsEssential

• Knowledge of communications, public relations, journalism and/or marketing communications techniques, approaches, and procedures: acquired through training to relevant degree level or equivalent.

ExperienceEssential

• Previous experience in media/communications at a corporate level
• Previous media management experience
• Previous experience of maintenance of website publishing and content along with social media activities

Desirable

• Previous experience of media management

Knowledge and SkillsEssential

• Excellent IT skills and effective use of MS Office and other software packages
• Excellent communication and organisational skills
• Able to prioritise own workload appropriately and organise duties to be carried out.
• Able to work without direct supervision

Desirable

• Understanding of the NHS environment

NHS