Join Smartbox and make a meaningful impact as our newest team member!
Are you a passionate Communications and PR Manager who wants to play a part in creating technology that gives a voice to those without speech? Smartbox is seeking a dedicated and talented individual like you to join our team and make a real difference in the lives of people with disabilities.
At Smartbox, we take pride in being a leading company in assistive communication technology. Our innovative products, combining specialised hardware, advanced software, and engaging content, are used by individuals with diverse needs worldwide. All around the world, our products, accomplishments and aspirations are a reflection of our teams' values: passionate, caring, empowering, achieving together and enabling change.
We believe that everyone deserves a voice, and our inclusive culture reflects this belief. By joining Smartbox, you will become part of a team that values diversity, fosters collaboration, and supports a community of users who rely on our technology to communicate effectively.
In addition to the rewarding nature of our work, you will collaborate with talented professionals who share a common goal of pushing the boundaries of innovation while considering the environmental impact of our products and processes. We strive to develop sustainable solutions that minimise our carbon footprint and promote a greener world. By joining Smartbox, you will have the chance to shape a more inclusive society while actively contributing to our sustainability efforts. Together, let's make a difference that extends beyond communication technology and leaves a positive mark on our planet.
How will you be making a difference?
Contribute to the development and execution of internal and external communications strategies, shaping and delivering initiatives across the Smartbox Family.
Develop the PR strategy and manage our media relations efforts, building strong relationships with key journalists and influencers and identifying opportunities to enhance Smartbox's visibility.
Draft and distribute press releases, media briefings and key messaging, and pitching newsworthy stories to mainstream and industry media.
Leverage awards to raise the brand profile and support broader communications goals.
Support crisis communications and reputation management initiatives, creating plans to address potential risks and handle real-time issues effectively.
Support internal communications initiatives, including groupwide newsletters and calls, and manage our group channels.
Develop and maintain an internal comms calendar, aligning key moments with business milestones, campaigns, and engagement opportunities.
Support communications around company initiatives, including mergers and acquisitions.
Work with People teams to champion culture and groupwide employee engagement initiatives.
Collaborate with the Product, Marketing, Training and Customer teams to craft compelling narratives and ensure consistent and engaging messaging across the Smartbox Family - particularly around launches and major updates.
Work with local teams to develop key messaging and materials for strategic partnerships and industry collaborations.
Support the Social Media and Content Executive in developing engaging content for digital PR campaigns, ensuring our digital presence aligns with broader communication goals.
Measure the effectiveness of communication strategies and campaigns, providing reports on the impact of our communications efforts on business goals.
Stay informed on industry trends and innovations in communications to continually improve strategies and practices.
The successful applicant will also be asked to perform other duties on an ad-hoc basis and will need a proactive attitude to this.
Essential Qualifications/skills/experience
A qualification from the CIPR or a degree in Communications, Public Relations, Journalism, or a related discipline. Postgraduate experience is desirable.
6+ years' proven experience in PR and communications, with a record of managing successful communications strategies.
Proven experience in media relations, including building connections with journalists, pitching stories and managing press interaction (ideally at a global level).
A natural copywriter, able to write engaging copy effortlessly for a range of audiences and content types, including longform, reports and whitepapers.
Excellent communication skills, with the ability to convey complex information clearly and persuasively.
Proficiency in digital communication tools and platforms.
Demonstrated ability to work under pressure and handle multiple projects simultaneously.
A proactive, collaborative approach.
Useful Qualifications/skills/experience
Experience working in an international or multi-company environment.
Experience in social media marketing best practices.
Additional information:
This role is an 18-month maternity cover for the Group Head of Communications. There are no management responsibilities, however, you will be required to support and mentor Comms members across the Smartbox Family.
In this role, you will have the flexibility to work between your home and our office locations in Malvern and Bristol. For this role, we require the candidate to work in the Bristol office twice a week as a minimum.
You will need to maintain a deep understanding and knowledge of all our products and their uses.
You will meet and keep in regular contact with other teams in the business.
Why join us?
Here at Smartbox, we are positive and inclusive about making adjustments, providing flexible working, and encouraging all staff to engage in a diverse range of year-round learning and personal development opportunities. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference in the lives of disabled people.
Rewards and benefits
At Smartbox our employees always do their best, which is why we give so much in return. In addition to your competitive salary, private medical insurance, and whooping 25 days of holiday plus public holidays, we'll shower you with perks, including:
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