Job Description

POSITION SUMMARY

The Race Communications Technician plays a crucial role in our customer-facing operations, providing global on-site and remote technical support to motorsport (Formula 1, Formula E, World endurance Championships, Moto GP and many more) and event-based customers, in a mixture of individual and team environments. Ensuring our wide range of interconnected communication systems perform flawlessly under demanding conditions. You will

need to be capable of managing small to medium sized events, this position requires technical expertise, logical problem-solving skills and the ability to work efficiently in a fast-paced environment while delivering exceptional customer service. When not deployed on-site you will be a crucial member of the support team, providing your expertise in the design, build and testing of communications systems as ordered by the customer.

WHAT TO EXPECT

Stepping into the world of event-based communications, you'll get the opportunity to experience the heart of motor racing in the pitlane alongside other bespoke communications deployments. As part of our Race-Support team, you'll travel extensively to diverse venues, immersing yourself in the high-energy atmosphere of competitive racing. The role demands adaptability - working out of hours (compensated), aligned with racing schedules and performing in all weather conditions. You'll be at the heart of the action, interfacing directly with race drivers, racing teams, suppliers and organisations under the intense pressure of competition, where your technical solutions can make the difference between success and failure on track.

This physically active role requires stamina for long days on-site, the ability to lift and move equipment and the capacity to communicate effectively even in high-noise environments. The fast-paced nature of racing means you'll need to troubleshoot quickly with limited resources, making critical decisions in real-time during practice, qualifying, and races.

KEY RESPONSIBILITIES

- Provide trackside and remote technical support to motorsport and events customers utilising

communications systems

- Configure radio systems, intercom networks and associated equipment live at event location

- Troubleshoot and resolve communication equipment issues in real-time

- Small to Medium sized event management, utilising time prioritisation to support multiple customers and their communications systems at event locations.

- Manage and maintain race support inventory to ensure up to date stock levels on-site

- Build, Test and certify a wide variety of communications systems before deployment

- Maintenance and repair of off-hired, faulty or damaged equipment

- Perform training for customers with regards to proper use and logical troubleshooting of systems

- Document detailed post-event reports highlighting technical challenges and resolution

- Propose communications systems to customers, utilising your knowledge of the product catalogue to

provide best solutions

REQUIRED ATTRIBUTES

- Excellent troubleshooting and problem-solving skills

- Minimum 2 years of experience in technical support, electronics, or related field

- Strong understanding of communications technology and electronics principles, including but not limited to IP based communications

- Ability to work under pressure in time-sensitive situations

- Strong customer service orientation

- Willingness to travel extensively to race events (domestic and internationally circa 100 days per annum)

- Valid driver's license with clean driving record

- Strong verbal and written communication skills

PREFERRED ATTRIBUTES

- Previous experience in motorsport or event-based environments

- Knowledge of race operations and procedures

- Radio Frequency and spectrum management

- Technical certification in electronics, telecommunications, or related field

- Experience in the audio/visual environment

- Basic soldering and electronic repair skills

- Proficient in the use of multimeters and basic communications test equipment

- Knowledge and utilisation of the Microsoft team's environment

BENEFITS:

-Competitive pay including bonuses

-Private healthcare

-Onboarding process with continuous training

-Opportunities for progression and development

-Flexibility of position within the business according to interests, skills and commitment

EQUAL OPPORTUNITIES:

MRTC values diversity and inclusion and welcomes applications from candidates with diverse backgrounds.

If you have a disability that requires us to adjust the recruiting process, please do advise us when contacted.

Job Types: Full-time, Permanent

Additional pay:

Bonus scheme
Benefits:

Company pension Free parking On-site parking Private medical insurance Sick pay
Work authorisation:

United Kingdom (required)
Willingness to travel:

50% (required)
Work Location: On the road

Reference ID: Race Communications Technician