Job Description

Company Description

Grosvenor Casino, Southend

Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.

Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that\'s fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes.

At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.

What\'s in it for you?

• Competitive pay
• Paid breaks
• Industry-leading Employee Rewards platform. Enjoy savings on travel, restaurants, shopping and more!
• 50% discount across food and soft drinks to enjoy with up to three friends (across Grosvenor too!)
• Company Sick Pay Scheme
• Pension
• Life Assurance
• Employee Assistance Programme and access to in-venue Mental Health First Aiders
• Opportunity to complete a funded Apprenticeship
• Uniform provided

Is your comfort zone the KITCHEN? Are you passionate about fresh ingredients and tailoring food to customer expectations and brand values? Join us on a culinary journey at the Rank group, where you will be our next STAR! Working closely with your head chef, you will meet and exceed our customer expectations, day in day out!

You will;

• Acknowledge, welcome and assist customers in all areas
• Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
• Collaborate and work as part of the hosting and wider casino team
• Preparation, cooking, seasoning and presentation of casino menus as per recipe standards.
• Follows all HACCP and safety guidelines, ensuring that food safety is adhered to throughout the venue
• Reports defective equipment and systems to the head chef or duty manager
• Ensure stock rotation (FIFO), ordering and usage is diligently followed to minimize stock and financial losses thereof
• Seeks feedback from customers and front of house teams to continuously improve food quality and exceed customer expectations
• Practices a \xe2\x80\x9cclean as you go\xe2\x80\x9d policy in all food preparation and service areas

Qualifications

• Previous experience in a busy culinary or food preparation setting
• Flexible in working shifts and as per business requirements

Additional Information

Rank Group