Job Description

Company Description

Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over 7,000 employees across 20 countries.

Playtech is the gambling industry\'s leading technology company delivering business intelligence driven gambling software, services, content, and platform technology across the industry\'s most popular product verticals, including, casino, live casino, sports betting, virtual sports, bingo and poker. It is the pioneer of omni-channel gambling technology through its integrated platform technology, Playtech ONE. Playtech ONE delivers data driven marketing expertise, single wallet functionality, CRM and responsible gambling solutions across one single platform across product verticals and across retail and online.

Playtech partners with and invests in the leading brands in regulated and newly regulated markets to deliver its data driven gambling technology across the retail and online value chain. Playtech provides its technology on a B2B basis to the industry\'s leading retail and online operators, land-based casino groups and government sponsored entities such as lotteries. Playtech directly owns and operates Snaitech, the leading sports betting and gaming company in online and retail in Italy. &



The Commercial Director core responsibilities are to maximize the financial performance of all Playtech GamesLink licensees within agreed territory or territories. This is achieved through both strategic planning, effective customer account management, and implementation alongside ongoing tactical executions as well as providing commercial support to the team of Account Managers. This position is responsible for increasing and managing the revenue from a portfolio of key account licensees on a day-to-day basis and supporting the overall business plans and this position will also be responsible for pursuing new sales opportunities and delivering new commercial contracts where necessary in the designated territories.

The main duties and key responsibilities in this role will include:

Customer Strategy & PR

• Initial contact point for all commercial matters with relevant licensee stakeholders in addition to the Account Manager
• Main contact point for internal stakeholders ensuring Executive members and senior colleagues are up to date regarding latest communication with the Licensee
• Escalation point to ensure effective day to day management of the Licensee
• Organising and chairing stakeholder meetings/QBR\'s with Licensee

Retention of Existing Licensees & Upselling new Products and Markets

• Full understanding and effective management of Licensee contracts and obligations of both parties
• Support the Senior Commercial Director on all contract negotiations. - includes managing internal Legal as well as the Licensee and implementing timely and appropriate commercial escalations.
• Upselling new and additional products/markets to existing licensees
• Increase existing licensee revenues across all markets in line with company strategy

Achievement of Revenue Budget

• Support the Senior Commercial Director in the formulation of annual Revenue Targets
• Regular and timely reviews of performance with actions implemented to improve revenues
• Achievement of Revenue Budget and full understanding of the levers that influence/change Revenue performance
• Ensure effective, accurate and timely billing
• Reforecasting and target setting

Product Expert

• Comprehensive knowledge of the product range, especially the aspects that generate incremental customer revenues or queries
• Full understanding of Product/Technology roadmaps and the ability to communicate this at a high level
• Understanding of competitor products and offerings including regular review and identification of opportunities and threats

Reliability / Operations

• Full understanding of key operational KPIs for individual Licensees
• Escalation point for significant reliability issues
• Responsible for Licensee communication directly or via Account Manager during and post any \'significant\' reliability issue

Territory knowledge

• Good understanding of the various regulated and non-regulated territories and our commercial position and opportunities
• Knowledge of the regulatory position and associated compliance rules within the territories we operate within

Qualifications

Desirable Knowledge, Skills and Experience

• Proven Commercial/ Procurement Management experience operating on a strategic and day to day basis demonstrating strong leadership skills
• Experience of working in the online casino/live casino gaming space of the online gaming industry with a strong reputation generated from a track record of delivery
• Knowledge of online casino & live casino suppliers products and services
• Proven experience working in a sales / commercial role with a strong ability to work at a day to day level through to operating at a strategic level.
• Excellent communication and customer liaison skills.
• Computer literacy ideally proficient using Microsoft Office.
• Ability to work on own initiative with minimal supervision
• Existing knowledge of Playtech Casino & Live Casino products advantageous.
• Analytical skills including strong proficiency in Excel

Person Specification

• Reliable, positive and professional can-do attitude
• Ability to work in a fast pace, multi-cultural and changing environment
• Ability to understand and relate to problems where solutions are identified
• Ability to work under pressure taking full responsibility to meet deadlines
• To take responsibility to ensure accuracy and quality of work is performed correctly
• To interact well and respect people from all disciplines to accomplish a task or goal

Additional Information

Job perks:

• Private comprehensive health insurance,
• 25 days vacation + bank holidays
• Complimentary breakfast, lunch, fruit, snacks, unlimited hot and cold drinks
• Many opportunities to socialise with your colleagues throughout the year, with many Company parties, events, team building activities, CSR initiatives and more!
• Cycle to work scheme
• Refer a Friend scheme
• Eye Care
• A chance to level-up, with many learning and development opportunities available to all team members
• An investment in your mental and physical health, with subsidised gym membership,

We also offer a competitive salary, bonus scheme, pension program as well as a fantastic team culture. In addition, you\'ll get the opportunity to work in the gaming industry with one of the top teams in the sector. You\'ll get the chance to grow as a professional as well as the opportunity to invest in your educational growth. Playtech is an equal opportunities employer, and we welcome applications from all interested candidates.

Unless otherwise instructed, we will retain your details on file for 6 months in accordance with GDPR requirements.

Playtech