Job Description

Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.


We're now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.


If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.


As, Colleague Engagement Business Partner you will:





Employee & Volunteer Engagement Initiatives - Develop and implement strategies to enhance engagement, satisfaction, and retention across the organisation. Engagement Surveys & Action Plans - Lead the delivery of engagement surveys (e.g., eNPS, employee, and volunteer surveys) and drive continuous improvement through data-driven action plans. Business Partner Support - Provide expert advice and engagement support to different organisational functions, ensuring alignment with overall engagement strategies. Stakeholder & Communication Collaboration - Work closely with senior leaders, internal communications, and employee forums to design and deliver engagement initiatives, events, and Q&A sessions. Diversity, Equity, & Inclusion (EDI) Leadership - Lead the EDI group, developing initiatives that promote a positive, inclusive workplace culture and employee wellbeing. Recognition & Culture Development - Design and implement recognition programs that celebrate employee achievements, fostering a culture of appreciation and motivation.


We're seeking someone with:





Employee Engagement Expertise - Proven experience in designing and delivering employee engagement, satisfaction, and retention initiatives. Survey & Data Analysis Skills - Strong experience in managing engagement surveys (e.g., eNPS) and using insights to inform strategic action planning. Event & Forum Facilitation - Ability to coordinate employee forums, Q&A sessions, and engagement events to strengthen organisational communication. Leadership in Engagement & EDI Initiatives - Experience in leading employee engagement and EDI programs that drive cultural and organisational improvements. Stakeholder Management & Communication - Strong interpersonal and communication skills to collaborate effectively with leaders, employees, and volunteers. Sector Knowledge & Certifications (Desirable) - Relevant qualifications in employee engagement, EDI, or organisational development, and experience in the charity sector.


Why Join Us?


At PDSA, we care for both pets and people. As part of our team, you will enjoy a supportive, flexible working environment, along with a range of great benefits designed to make you feel valued:


Remote and flexible working options to suit your lifestyle. 25 days holiday (excluding Bank Holidays), with the option to buy or sell up to 5 additional days per year. An additional Wellbeing Day, so you can recharge whenever you need it. Generous pension schemes, starting at 5% contributions and increasing up to 10%. Life Assurance policy (4x annual salary) to give you peace of mind. Employee Assistance Program and Online Wellbeing Centre available 24/7 for confidential support. Retail and Holiday Discounts via our fetch platform, giving you access to a wide range of deals.
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.


If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.


We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.


To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.