Job Description

Come join a company that tackles fascinating problems and find solutions to complex challenges. Seqirus has an exciting opportunity to join our growing team at our corporate headquarters in Maidenhead, in the heart of Royal Berkshire. With deep expertise in influenza science, our team works on cutting-edge research, pioneering technologies to optimise the manufacture and improve the effectiveness of influenza vaccines. At the same time, we continue to explore novel concepts for longer-term transformational approaches to influenza protection. We operate as one integrated global organisation, drawing together expert staff from different countries to collaborate. Together, we are working on the front line to protect communities from seasonal influenza and global pandemic threats. When you join Seqirus, you join a team dedicated to making a difference in people\'s lives. It\'s a feeling of possibility, creativity, and purpose that inspires us every day. This role will fit into the new Digital Workplace team that has been set-up to drive our Digital agenda. You will be required to establish strong relationships with colleagues across different functions and countries throughout the company globally to help drive adoption of the O365 Collaboration tools available. You will effectively communicate with the business to gather, analyse and prioritise requirements for SharePoint and other O365 Applications e.g. Teams, OneDrive, Stream etc. Actively participate with business in day to day application activities, projects, application issues and where necessary provide guidance/consulting to Application Support team.

Operations:

• Working to provide stable collaboration tools and delivering continuous improvement of the tools
• Collaboration with key business users, vendors, consultants to proactively communicate with status of ongoing issues and developments within SLA as well as to implement solutions
• Builds productive relationships and is a team player
• Initiates and leads in identifying and implementing means to improve the qualities and efficiencies of IT processes, systems, and results.
• Resolves a wide range of issues in creative ways.
• Adheres to governance to ensure compliance
• Ensures documentation is kept upto date and relevant
• Follows IT Support processes and applies best practices
• Enhances and delivers systems that are in alignment with the digital vision/strategy

Projects:

• Involved in projects and minor/major enhancements (following the change process, defining requirements, business cases and following the project lifecycle)
• Effectively leads in soliciting, gathering and documenting requirements (user requirements, business process requirements, and performance requirements) from business users using appropriate mechanisms and following Seqirus standards.
• Delivers projects/tools that are part of the Digital workplace and provide business benefit and an enhanced user experience.

User Experience:

• Working with the team to promote best practise/use of the collaboration tools available and provide guidance to enhance the user experience
• Gathering requirements and coming up with ways to improve user experience across the collaboration tools
• Creating and promoting use cases, tips and tricks etc
• Creating training documentation as well as delivering training where required
• Active participant in the SharePoint user community to drive best use and ensure governance is being adhered to

Skills and experience required:

• Bachelor\'s degree or equivalent experience; educational concentration in a computer-based discipline (e.g. Computer Science, Information Systems) or a technical discipline (e.g. Engineering, Mathematics) is preferred
• Minimum 5 years of experience in IT working within an applicable function that directly aligns with the specific responsibilities for this position.
• Experience of a highly regulated IT environment or good documentation culture, including formal change management processes. Pharmaceutical industry experience and GAMP training / qualifications an advantage

Essential:

• Understanding of and practical experience in Microsoft O365 collaboration tools; with in-depth knowledge around SharePoint (preferably SharePoint Online)
• Excellent communication (written and verbal) and analytical skills
• Experience operating with outsourced service providers in an international context
• Computer literacy with Microsoft Office products
• Excellent Requirements Gathering and testing skills
• Ability to develop and train others on business process, knowledge and acumen.
• Excellent stakeholder management skills at all levels of the organisation
• Knowledgeable with all aspects of the SDLC (Systems Development Life Cycle) and agile methodologies.
• Experience of a highly regulated IT environment or good documentation culture, including formal change management processes
• Excellent organisational, planning and time management skills, logical thinking and creative problem-solving ability, great attention to detail
• Ability to work well with others and develop a good understanding of business knowledge
• ITIL qualified, or equivalent knowledge gained through work experience

Preferred/Desired:

• Experience of using and an understanding of other Microsoft O365 collaboration tools; including but not limited to Teams, OneDrive, Stream, Delve and other third party tools that supplement e.g Nintex, ShareGate
• Experience of data migrations
• Experience working in a pharmaceutical industry preferable
• Experience/understanding of the full Office 365 suite (including Azure)

About Us

With operations in 35+ nations and ~ 22,000 employees worldwide, CSL is driven to develop and deliver a broad range of lifesaving therapies to treat disorders such as hemophilia and primary immune deficiencies, and vaccines to prevent influenza. Our therapies are also used in cardiac surgery, organ transplantation and burn treatment.

CSL is the parent company of CSL Behring and Seqirus. CSL Behring is a global leader in the protein biotherapeutics industry, focused on bringing to market biotherapies used to treat serious and often rare conditions. CSL Behring operates CSL Plasma , one of the world\'s largest collectors of human plasma, which is used to create CSL\'s therapies. Seqirus is the second largest influenza vaccine company in the world and is a transcontinental partner in pandemic preparedness and a major contributor to the prevention and control of influenza globally.

We invite you to take a look at the many career possibilities available around the globe and consider building your promising future at CSL by becoming a member of our team!

CSL