Job Description

Position

This position does not include accommodation. Any applicant should be either already living in Pitlochry or be living with in commutable distance.

About us

Mackenzie's Coffee House is a busy family run business in Pitlochry. We are professional, agile, and our goal is to provide a friendly atmosphere for our customers who enjoy our unique range of homemade cakes and patisseries. .

Our work environment and benefits includes:

Warm and friendly working team Good rate of pay Food provided Staff Discount Free Car Parking Full training Staff Pension 28 Days Holiday Growth opportunities Flexible working hours
Coffee Shop Assistant

Working within a great team your duties will consist of:

- Greet customers and provide excellent customer service
- Take orders and manage payments accurately
- Maintain high levels of food hygiene and shop cleanliness as per current legislation
- Work effectively with other team members to deliver an efficient service to customers
- Answer customer inquiries and provide information about products or services
- Handle customer complaints or concerns in a professional manner
- Have fun at work

Qualifications:

- Previous experience in a customer service role is preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Attention to detail and accuracy in cash handling
- Basic math skills for calculating totals and making change
- Knowledge of food safety regulations is a plus

We offer competitive pay dependent on experience and opportunities for growth within our organization. If you are friendly, reliable, and enjoy providing exceptional customer service, we would love to hear from you!

Please note that this position involves working in a food service & hospitality environment. shifts will include weekends and some evenings

We do not provide accommodation and applicants should either be within commuting distance or be already located within Pitlochry with their own accommodation.

Role: Permanent Full time and Part time position available

Salary: 10 to 13 per hours (24,000 to 27,000 per annum)

Job Types: Full-time, Part-time, Permanent

Pay: 10.00-13.00 per hour

Additional pay:

Tips
Benefits:

Casual dress Company pension Discounted or free food Employee discount Free parking On-site parking Store discount
Schedule:

8 hour shift Day shift Monday to Friday Weekend availability
Ability to commute/relocate:

Pitlochry: reliably commute or plan to relocate before starting work (required)
Experience:

Catering: 1 year (preferred) Hospitality: 1 year (preferred) Customer service: 1 year (preferred) Bartending: 1 year (preferred)
Location:

Pitlochry (required)
Work Location: In person

Application deadline: 03/05/2025