Job Description

We are looking for an experienced Clinical Team Secretary, to join our friendly team, within Rushcliffe Community Therapy.This to provide administration support to our team based in Rushcliffe.Our service offers at home rehabilitation services to people requiring physical rehabilitation and support to enable timely discharge from hospital, as well as preventative and proactive intervention to maintain physical health and wellbeing. Our team consists of Physiotherapists, Occupational Therapists, Assistant Practitioners and Community Rehabilitation Assistants providing rehabilitation support for adults to enable them to improve their function, maintain their independence and achieve their goals.The post holder needs to have a flexible approach to work and the ability to work as part of a team and on their own initiative.Under the supervision of Team Leader, you will be responsible for ensuring that all tasks are completed in a timely, confidential and professional manner.Main duties of the jobProvide an efficient secretarial/administration support serviceProduce high quality reports within agreed deadlines as requiredTo undertake office duties including diary management and message management, opening and distributing mail, operation of brought forward systems, dealing with telephone calls and enquiries.Production of documents, typing , photocopying, collating of documents and electronic filing as well as general administration support servicesTo deal with requests and enquiries and forward them to the relevant team memberFacilitate meetings/investigations/producing and circulating agendas, recording attendance and accurate minute takingTo support with system one.To support new starters with IT set up, Obs kits, system one, induction to new systems.To collect and maintain accurate team information with regards to training undertaken, Clinical Supervision and any other databaseTo support and collect the data for the service as required.Responsible for ensuring that accurate work is completed within the time limits and standards setTo work effectively both independently and as a team memberResolve or signpost queries from patients, carers, internal departments and external agencies as appropriateTo undertake any other duties that would be a reasonable expectation of the roleAbout us#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitmentDate posted17 April 2025Pay schemeAgenda for changeBandBand 3Salaryxc2xa324,625 to xc2xa325,674 a year per annum pro rataContractFixed termDuration6 monthsWorking patternFull-time, Part-timeReference number186-487-25-GHJob locationsRushcliffe Community Therapy TeamWest Bridgford Health Centre, 97 Musters RoadWest BridgfordNG2 7PXJob descriptionJob responsibilitiesPlease see attached job description for detailed information regarding the job role.Please note that this post may not meet the pay and skill level required for a Skilled worker visaSuccessful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa and also does not appear on the shortage occupation list for healthcare and education. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa Job descriptionJob responsibilitiesPlease see attached job description for detailed information regarding the job role.Please note that this post may not meet the pay and skill level required for a Skilled worker visaSuccessful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa and also does not appear on the shortage occupation list for healthcare and education. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visaPerson SpecificationQualificationsEssential

• Typing/word processing qualification to RSA/OCR III standard or equivalent level of experience
• Knowledge of a full range of Business & Administration procedures acquired through NVQ Level 3 or proven practical experience

Desirable

• ECDL
• Medical Terminology
• Audio Typing

SkillsEssential

• Excellent interpersonal/communication skills, including excellent written and oral skills.
• Administrative Skills
• Excellent telephone manner
• Good interpersonal skills
• Good numeracy and literacy skills.
• Work on own initiative

TrainingEssential

• NVQ 2 or ability to demonstrate relevant experience

Desirable

• IT training
• Information governance training/ awareness

ExperienceEssential

• Scheduling/ Diary Management
• Experience of working in a customer facing role.
• High Level Microsoft Office software
• Previous experience of working in an office environment

Desirable

• Experience of working within the NHS
• Knowledge of Patient Information Systems

Values and BehavioursEssential

• All staff should be able to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion as identified within the Trust's Equality and Diversity Policy and associated Equality, Diversity and Human Rights legislation
• All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork

Person SpecificationQualificationsEssential

• Typing/word processing qualification to RSA/OCR III standard or equivalent level of experience
• Knowledge of a full range of Business & Administration procedures acquired through NVQ Level 3 or proven practical experience

Desirable

• ECDL
• Medical Terminology
• Audio Typing

SkillsEssential

• Excellent interpersonal/communication skills, including excellent written and oral skills.
• Administrative Skills
• Excellent telephone manner
• Good interpersonal skills
• Good numeracy and literacy skills.
• Work on own initiative

TrainingEssential

• NVQ 2 or ability to demonstrate relevant experience

Desirable

• IT training
• Information governance training/ awareness

ExperienceEssential

• Scheduling/ Diary Management
• Experience of working in a customer facing role.
• High Level Microsoft Office software
• Previous experience of working in an office environment

Desirable

• Experience of working within the NHS
• Knowledge of Patient Information Systems

Values and BehavioursEssential

• All staff should be able to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion as identified within the Trust's Equality and Diversity Policy and associated Equality, Diversity and Human Rights legislation
• All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork

NHS