Job Description

Clinical Administrator

Office based in Central Croydon

Full Time/Part Time: 30 - 37.5 hours per week, Monday to Friday

Are you passionate about supporting the delivery of top-notch clinical services? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you on our team!

Main Responsibilities:

Efficient Referral Management: Accept and accurately register patient details from primary care clinicians, ensuring seamless integration into our clinical database. Triage Excellence: Timely triage of patient referrals with accurate entry of outcomes on our clinical system, ensuring swift response to patient needs. Effective Liaison: Collaborate with GP Surgeries and referring organizations to gather precise patient information and facilitate seamless care coordination. Appointment Coordination: Work closely with the Service Manager and location managers to ensure sufficient appointments are available, booking appointments as directed. Data Accuracy: Enter and ensure documentation of all clinical information is correct, maintaining high standards of literacy in all communications. Administrative Support: Perform general administration duties as needed, maintaining professionalism and efficiency at all times. Communication Mastery: Answer telephone calls promptly and professionally, handling queries with tact and efficiency. Discharge Letter Preparation: Create accurate discharge letters and ensure timely dispatch at the end of each day. Professional Development: Participate in training courses and annual appraisals to enhance expertise and knowledge.

General Requirements:

Record work activities in compliance with local policies and standards. Foster professional relationships with team members and external stakeholders. Uphold principles of equality, diversity, and confidentiality in all interactions. Prioritize health, safety, and security in the working environment.

What We Offer:

Competitive rate of pay at 13.00 per hour Company sick pay and access to retail discounts through the Blue Light card. Increasing holidays with length of service. Dedicated learning and development support. Access to one-to-one confidential counseling sessions through the NHS Employee Assistance Programme.
If you're ready to make a difference and support the delivery of exceptional clinical services, apply now to join our dynamic team!

Email the HR team communitas.hr@nhs.net for more information.

About us:

Communitas Clinics are providers of Intermediate Healthcare services, currently in Dermatology and ENT for the NHS. Our business is expanding rapidly and we are now looking to recruit a Clinical Administrator.

Communitas Clinics is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Employees always have a responsibility to ensure the wellbeing and safety of children and vulnerable adults under the care of the organisation and to comply with Communitas Clinics' policies and procedures in this. All employees will be subject to background checks, enhanced DBS checks and reference checks.

Job Type: Full-time

Pay: 13.15 per hour

Benefits:

Casual dress Company events Company pension Employee discount Sick pay
Schedule:

Monday to Friday
Education:

GCSE or equivalent (required)
Work Location: In person